Search found 351 matches

by shopLC_alex
1 year ago
Forum: General Conversation
Topic: PURE PINK MYSTIC TOPAZ?? CHUCK?
Replies: 18
Views: 3659

Re: PURE PINK MYSTIC TOPAZ?? CHUCK?

Good morning,

Sorry for the confusion, I've sent this to the appropriate teams for further clarification. I'll let you all know once we have more information.
by shopLC_alex
1 year ago
Forum: General Conversation
Topic: Review ???
Replies: 17
Views: 4376

Re: Review ???

Good morning,

I can definitely look into this for you. Was this posted on the items page on our website or at another location?
by shopLC_alex
1 year ago
Forum: $1 Online Auctions
Topic: Bad Request?
Replies: 16
Views: 4523

Re: Bad Request?

Good evening,

Sorry for the late response, been a pretty busy day. I have emailed this to the Web Team Supervisor to be inspected. I'll let you all know once we have a proper resolution.
by shopLC_alex
1 year ago
Forum: Customer Service
Topic: Do better!
Replies: 20
Views: 5248

Re: Do better!

I live in California and I have always received packages from HSN, QVC, SHOP HQ, and SHOP LC in a 10 to 12 day time frame. Even Amazon takes 7 to 10 days unless the item is on Amazon Prime. I never have received any packages in 5 days. After 2 weeks I get concerned and I usually call customer servi...
by shopLC_alex
1 year ago
Forum: Customer Service
Topic: Do better!
Replies: 20
Views: 5248

Re: Do better!

Two orders that I had placed were “shipped” on July 7. They seem to have been combined into one shipment (good). However, according to the USPS website, the postal service HAS NOT RECEIVED the package. I’ve sent three emails to customer “service” asking WHY my package seems to be in another dimensi...
by shopLC_alex
1 year ago
Forum: Customer Service
Topic: Do better!
Replies: 20
Views: 5248

Re: Do better!

Gooo evening, We understand your frustrations, and we are working towards alternative carriers. Here in Texas we have began using LSO for all inner state deliveries and will hopefully be making similar changes in the future should this venture prove fruitful. Our top priority is to make it right, an...
by shopLC_alex
1 year ago
Forum: Customer Service
Topic: Do better!
Replies: 20
Views: 5248

Re: Do better!

Good evening, Sorry to hear about shipping situation. Unfortunately once a shipment leaves our warehouse the only tracking information we have access to is what is provided to us by the carrier. Orders with Standard shipping leave our warehouse via DHL and is handed off to and delivered by the local...
by shopLC_alex
1 year ago
Forum: General Conversation
Topic: Summer Vault Clearance
Replies: 23
Views: 8400

Re: Summer Vault Clearance

Good evening,

Just to clarify, although our contract with them has expired they have allowed us to still sell some last of stock merchandise where needed.
by shopLC_alex
1 year ago
Forum: General Conversation
Topic: MAX BIDS - A Good Thing ... or not so much?
Replies: 10
Views: 2799

Re: MAX BIDS - A Good Thing ... or not so much?

Koalakid wrote:
1 year ago
I would like to hear your opinions about max bidding. My vote is NO.
Evening,

Would you mind elaborating on why you might not be the Max Bid feature?
by shopLC_alex
1 year ago
Forum: General Conversation
Topic: Great job, Michele!
Replies: 16
Views: 4387

Re: Great job, Michele!

Evening,

Glad to hear you're enjoying the show, thank you for your feedback.