Good Afternoon, All!

We are more than happy to accept all kinds of feedback and do want to hear both the negatives and positives. However, we would also like the feedback to be placed all in one place for more convenient reading.

Shop LC should just send all of their CS people home. They are so inept .Why they are getting paid and others are struggling I don't know. So unfair. I get so aggravated having to speak to them, worst CS of any of the shopping channels. They keep calling me after I cleared up my overdue BP' s last ...

Problem with diamond ring. HELP..... Good Afternoon, Angelflutter! I had responded to your forum post as mentioned above. I am so sorry to hear that happened to your purchase, even with such obvious flaws and missing stones. If you would, may you please provide an email to customerservice@shoplc.co...

So, I finally took the plunge and bought a diamond ring when they had their diamond smack down / blowout or whatever the he!! It was. Several years ago I purchased a blue and white baguette cut diamond ring from Shoplc .... very pleased with it. Beautiful cut stones, no gaps between settings, brigh...

Danielle, please review your email I sent yesterday concerning additional help on a return. Thank you. Good Afternoon, CC! Although I do not have access to Danielle's inbox for emails received, you are more than welcome to send a copy of the email to customerservice@shoplc.com so that we the Modera...

there is nothing fair about the auction. Merilee is still posting $600 bids, as well as Chassity, Judi/Judith/JudithL. These are autobidders set by the computer. If LC would accept my videos, I have several examples of 20+ bids being placed in the span of less than 1 second. This is not possible by...

Received my handbag today. It was supposed to have a power bank with it. THERE IS NO POWER BANK, It was supposed to have a scarf with it. THERE IS NO SCARF WITH IT! My state is on lockdown. I cannot return it. What do you propose SLC? @Moderator_Danielle @Moderator_Preston @Moderator_Connor I am mo...

I ordered two rings in January they were never well I never received them. Tracking states they were delivered. My email address is ***@aol.com. Your person who takes the order Spelled my last name wrong. He also used my old email address which was be ***@gmail.com I repeated to him at least twice ...

Good Afternoon, Everyone!

We thank you for all the feedback you've given here. Our tech teams have reported back to us that they are looking into this to work on a solution for these kinds of circumstances.

@Moderator_Connor I've done everything you said. I sent email with screenshot to customer service. They NEVER reply. It's a waste of time. I suppose it could be a blessing in disguise. No App=No shopping. Good Evening, Gemsnob! I had found the email you sent, and have responded directly to you.