I received someone else's order with empty boxes. Customer service reps are very difficult to deal with. Rude, people who don't speak English, and poorly trained. Outsourcing to Mexico. Shame on ShopLC for having just about all of your customer service gone.

Patti Hall, I feel your frustration. I'm going through the same thing with Facebook. I paid through an invoice on Facebook Pay and never received the items and the person has blocked me so I cannot ask her for a refund. I was scammed and Facebook is complicit in this matter. $190 gone!!! Same with m...

Need to add that I have family in the Austin area, so I know how the weather affected everyone.

I called 2 days ago and thought I'd lose my mind with the 'never know the answer, poorly if any training' rep. My no nonsense tracking read that my order was being processed. I asked what that meant and, of course, he didn't know. I ordered items on the 14th and all I can see is that my order is on ...

I too have seen way more items being delayed only to receive a refund and have seen the item show up on auction again. So frustrating,

Not sure what enhancer means. Please explain.

Customer service...hmmmmmm...where do I start. I'm addicted to shopping. ShopLC has broken my addiction due to IT issues that I experienced 3 times 2 years ago and again on Friday (will post in another posting) and being transferred 2 times on Saturday at 12:05 until 1:40. Yes, I was on hold each ti...

I concur.

Pictures of gemstones look the same in every picture representation of that gemstone no matter what ring size. There are variations in stone cutting. Very hard to tell what you will receive. Very frustrating!!! Oh, and what you receive for particular gemstones are WAY way smaller than what is shown ...

Pictures of gemstones look the same in every picture representation of that gemstone no matter what ring size. There are variations in stone cutting. Very hard to tell what you will receive. Very frustrating!!! Oh, and what you receive for particular gemstones are WAY way smaller than what is shown ...