Search found 317 matches

by Moderator_Connor
2 years ago
Forum: General Conversation
Topic: What's going on with shipping???
Replies: 15
Views: 6351

Re: What's going on with shipping???

Well, it's happened again!! I placed and paid for two items (two of one and four of the other) for a total of six items on THURSDAY, June 10. Today is MONDAY, June 14 and according to your site, all you've been able to do in FIVE (5) DAYS is create a shipping label!! BTW, that does not mean you shi...
by Moderator_Connor
2 years ago
Forum: New Product Ideas
Topic: Idea Lab not working
Replies: 2
Views: 16071

Re: Idea Lab not working

I tried to submit two ideas but it's not going through. It's frustrating. Good Morning, GElliot! I am so sorry to hear this! I have reported this to our web teams in charge of the Idea Lab for our website to investigate for the cause of the issue and for any further errors. Once we hear back from t...
by Moderator_Connor
2 years ago
Forum: Shop LC Apps
Topic: Nothing being done about Melissa
Replies: 6
Views: 19604

Re: Nothing being done about Melissa

This is the last time I am going to write to the moderators about this Melissa problem. If not corrected promptly I can only assume that you are unable to deal with this. I am going to write to Amit Agarwal and Jha Srikant and inform them of this issue. Good Morning, Zoe! Thank you so much for your...
by Moderator_Connor
2 years ago
Forum: Shop LC Apps
Topic: Melissa and overbidding and not buying
Replies: 30
Views: 56966

Re: Melissa and overbidding and not buying

Sent information about this to moderator yesterday. Checked website today. Nothing done. Checked Quartz rings. All her high max bids are still they!! Started checking topaz rings which she also bids up. This is a perfect example. Mercury Mystic Topaz Ring no. 3775270. Melissa starts the bidding at ...
by Moderator_Connor
2 years ago
Forum: General Conversation
Topic: Authenticity
Replies: 1
Views: 1410

Re: Authenticity

LcShop wrote:
2 years ago
How so I obtain an authenticity verification of what I buy?
Good Morning, LcShop!

Thank you for your inquiry! Just to clarify when you say 'an authenticity verification', are you referring to a certificate of authenticity for your purchases or something else entirely?
by Moderator_Connor
2 years ago
Forum: General Conversation
Topic: NO JOY IN CUSTOMER SERVICE!!!
Replies: 11
Views: 4409

Re: NO JOY IN CUSTOMER SERVICE!!!

What in the world is going on at ShopLC? no one is answering the phone at customer service! I have been on hold for an hour now and the other day I tried to call them and again another * hour!!! No one ever answered....also I tried to order an item through them instead of using fast pay and I was o...
by Moderator_Connor
3 years ago
Forum: General Conversation
Topic: Moderator: This needs to be fixed!
Replies: 7
Views: 3653

Re: Moderator: This needs to be fixed!

I just went on ShopLC looking for drusy quartz. The last item sort of shocked me. There was the description....gift box with drusy quartz necklace. Problem is...picture shoes the box...EMPTY! You can see two little holes where a necklace might have been held in place...but NO picture of the necklac...
by Moderator_Connor
3 years ago
Forum: Customer Service
Topic: Item received broken
Replies: 24
Views: 9693

Re: Item received broken

@Mod Connor...why did I need to go to the trouble of sending in screenshots and photos just to be told by an agent to just return the entire set? Good Morning, RS! I am sorry for this confusion! I had advised the agent to process a refund for the order, without the need for return. Instead, I have ...
by Moderator_Connor
3 years ago
Forum: Customer Service
Topic: Item received broken
Replies: 24
Views: 9693

Re: Item received broken

I just received this item and opened it up and look. All the pearls for the bracelet are apart and we’re loose in the bag...they went all over the dresser and many of them fell behind the dresser. @Moderator_Alex @Moderator_Connor Please assist? Good Afternoon, RS! I am so sorry to see you received...
by Moderator_Connor
3 years ago
Forum: Customer Service
Topic: Expired skin care!!
Replies: 22
Views: 9159

Re: Expired skin care!!

Can someone pleeeeeze tell me why Customer Service is insisting I RETURN the EXPIRED skin care products I received before I can get a refund?!?¿ This reminds me of the time they told me I had to return the shattered glass bowls! Doesn’t anyone have any common sense anymore?!? One of the 3 products ...