Search found 31 matches

by mossybrick
3 years ago
Forum: Customer Service
Topic: Item has been returned and credited from shopLC.
Replies: 12
Views: 5374

Re: Item has been returned and credited from shopLC.

Boston Irish, I hope everything works out for you too. Seems as though you were having a number of issues! I believe you will eventually get your refund or exchange, but you have to stay on top of it, so that you can be sure everything is done right. Management is wonderful for ShopLC, especially Da...
by mossybrick
3 years ago
Forum: Customer Service
Topic: Item has been returned and credited from shopLC.
Replies: 12
Views: 5374

Re: For the Love of God, what do you have to do to get an item returned?

I do too.ShopLC Management was very understanding about my situation and also kind. My problem was with once I received permission to return the (unused) item I couldn’t get the issue resolved by the shipping department. This item was very expensive, and I had no idea that my Mother wouldn't use it ...
by mossybrick
3 years ago
Forum: Customer Service
Topic: Item has been returned and credited from shopLC.
Replies: 12
Views: 5374

Re: For the Love of God, what do you have to do to get an item returned?

I just received an update from ShopLC that read a refund had been processed. Everyone please cross your fingers for me that the item actually is processed. I will update again once my credit card has been posted the return! Thank you for all the kind wishes.
by mossybrick
3 years ago
Forum: Customer Service
Topic: MODS!! I AM SO TIRED!! DO SOMETHING!!
Replies: 6
Views: 3084

Re: MODS!! I AM SO TIRED!! DO SOMETHING!!

Why am I not surprised? They need to revamp their entire shipping department!!!!
by mossybrick
3 years ago
Forum: Customer Service
Topic: Guess what SLC?
Replies: 40
Views: 20288

Re: Guess what SLC?

Omg! A post that absolutely nails it! How many times has this happened to all ShopLC Shoppers? Oh SNAP :lol: :D :P
by mossybrick
3 years ago
Forum: Customer Service
Topic: Item has been returned and credited from shopLC.
Replies: 12
Views: 5374

Re: For the Love of God, what do you have to do to get an item returned?

Thank you Amy, and yes it was VERY expensive. If I would have any idea it would be such an issue, I would have never purchased it!!! We didn't open and check it until Christmas time and that was my first mistake. The item wasn't used and returned exactly as we received it. My second mistake was not ...
by mossybrick
3 years ago
Forum: Customer Service
Topic: Tired of Nothing Being Done About Returns/Budget Pays Continue.This is Dishonest by
Replies: 3
Views: 1977

Re: Tired of Nothing Being Done About Returns/Budget Pays Continue.This is Dishonest by

I'm so sorry for your frustration, I am going through similair issues with a return. I am so disappointed in ShopLC. It used to be a great place to shop, but when I call in and spend many many hours trying to get an honest return, and receive nothing but frustration and the run around, I need to loo...
by mossybrick
3 years ago
Forum: Customer Service
Topic: Tired of Game Playing for Refund for returned Opatra Glow Mask
Replies: 3
Views: 2487

Re: Tired of Game Playing for Refund for returned Opatra Glow Mask

I'm going through the same exact thing with a very expenisive infrared Item I returned. ShopLC authorized a return but the shipping department has sent it back to me twice. I feel like I am in the twilight zone, and can not get this issue resolved. Some of the customer service representatives are un...
by mossybrick
3 years ago
Forum: Customer Service
Topic: No Refund since Jan 2 !!
Replies: 6
Views: 3448

Re: No Refund since Jan 2 !!

I'm sorry for you. I'm going through a similair struggle trying to get a refund processed. In my case, I have sent the item back twice only to have it returned to me, even though Ihad prior authorization to return! I just learned it was returned to me again! The process of returns is definitely brok...