Why does SLC double charge??? Do they think their CUSTOMERS ARE STUPID???? I feel so sorry for you ladies. The charges are coming from SLC and TJC. So either a big mess up or intentional. All I know is the longer it is taking for them to reply and start fixing it the angrier I am becoming. Good mor...

Is anyone else the having this issue ? For a few days now, in my managing actions the tv presentation on all is O the box is there but i get nothing on all browsers. and Blessings to all I have 3 sisters the 3 musketeers they were covid positive. The eldest went to hospital 3 days later she looked ...

0rdered December 25. $51.99 . I SENT THIS BACK SAME DAY I received it. I was told numerous times it was in the warehouse. This is outrageous, I wish this would have been a real Golden south sea pearl but, it was NOT. Faux, painted. Not even close. **False advertising** Do I really have to call my b...

I found this listing today. "Return merchandise" no photos. Price was $16.99. Maybe they are going to start disclosing that they do sell returns. Hope so. Hope they will approve this pic. Good morning, Thank you so much for your post. I have reached out to our web team and QC/Shipping team to see i...

0rdered December 25. $51.99 . I SENT THIS BACK SAME DAY I received it. I was told numerous times it was in the warehouse. This is outrageous, I wish this would have been a real Golden south sea pearl but, it was NOT. Faux, painted. Not even close. **False advertising** Do I really have to call my b...

I ordered and never received an item. I was told to contact USPS. Well I tried without success. I waited the time I was told due to the mail, etc. I was told more than once by shoplc that there was nothing they could do without a police report. My order was less than $5. I consider myself lucky tha...

TO THE MODERATORS: This happened to me as well. I bought a ruby tennis bracelet a while back, and one of the rubies fell out after I'd worn it a few times. Of course it was after the return period. Now I have a bracelet that is missing one of the stones. Other jewelry companies will allow you to se...

@Moderator_Preston Usually if you place the same max bid as someone else it tells you so you can place a higher max bid so this does not seem right. Good afternoon, I have reported this to our online auctions team so that way they can investigate on their end specifically what happened. Thank you f...

@Moderator_Preston I do not think this price is correct, it is a blue topaz ring in silver and the price is listed at $1.189.99 item #2430630. Good afternoon, Thank you so much for bringing this to our attention. I have reported this to our web team, jewelry team, clearance team, and pricing team s...

I have noticed a couple of gems described as "natural". The two I've seen are for Russian Diopside and Thai black spinel. What would be the reason for describing some stones as "natural" but not others? I have read comments on here and online that customers have found some of the gemstones from her...