Thanks so much for providing your feedback! Are there any orders that we can assist you with?Teachergirl wrote: ↑4 years agoI've had the same problem in many occasions. I think they're growing faster than they can handle.
Search found 776 matches
- 4 years ago
- Forum: Customer Service
- Topic: Website issues caused me to lose order
- Replies: 6
- Views: 3597
Re: Website issues caused me to lose order
- 4 years ago
- Forum: Customer Service
- Topic: Refunded Incorrectly
- Replies: 8
- Views: 4331
Re: Refunded Incorrectly
When we get an email say will get FULL AMOUNT BACK we should not have to call CS and be upset with them!!!! I’m looking a bank account and I do see a few that are missing TOTAL AMOUNT PAID for item ESPECIALLY W/ bad gems & Bad Prongs. That I have not gotten whole amount pd back?!?! YOU TAKE THEM SH...
- 4 years ago
- Forum: Customer Service
- Topic: Promo Code Issues and Problems Thread
- Replies: 39
- Views: 153491
Re: $10 Off coupon for new customer expired before my purchase date!
As you can see below, I was told by your staff that my code should work on an item priced above $10. It does not; it still says the same error: doesn't apply to $1 auctions and valid from 8-1 to 9-15. The item I tried was # 3481095 at $14.95. How do I obtain a new $10 off code for new customers? Th...
- 4 years ago
- Forum: Customer Service
- Topic: What’s taking so long???
- Replies: 60
- Views: 36822
Re: What’s taking so long???
Now the answer is Because off this big " Warehouse Clearance " everything is behind. Ordered on the 10/9 and here it is 10/13 still not processed for shipping. Ordered something for Halloween.....maybe I will get it for Christmas Thanks so much for your feedback. Do you have any shipments that you ...
- 4 years ago
- Forum: Customer Service
- Topic: What’s taking so long???
- Replies: 60
- Views: 36822
- 4 years ago
- Forum: Customer Service
- Topic: What’s taking so long???
- Replies: 60
- Views: 36822
Re: What’s taking so long???
Thanks so much for your feedback. Are there any shipments that we can assist you with?
- 4 years ago
- Forum: Customer Service
- Topic: What’s taking so long???
- Replies: 60
- Views: 36822
Re: What’s taking so long???
Well, I'm a little jealous. I get items delivered from Britain faster than ShopLC and I'm in California. Ordered two items from Gemporia on 10/04 and received 10/11. Ordered an item from JTV on 10/08 and received 10/11. I’m in CA too and it takes forever to get stuff from SLC. Thanks so much for ta...
- 4 years ago
- Forum: Customer Service
- Topic: What’s taking so long???
- Replies: 60
- Views: 36822
Re: What’s taking so long???
Well, I'm a little jealous. I get items delivered from Britain faster than ShopLC and I'm in California. Ordered two items from Gemporia on 10/04 and received 10/11. Ordered an item from JTV on 10/08 and received 10/11. Thanks so much for your feedback in regards to shipping. I have sent a private ...
- 4 years ago
- Forum: Customer Service
- Topic: How is your Personal Shopper experience?
- Replies: 4
- Views: 3117
Re: How is your Personal Shopper experience?
It's been a while since I've used personal shopper but...one lady told me she didn't have time to look up what I wanted to know. My reply...I'm sorry, I thought that's what personal shopper was there for. She lightened up, told me why she was having a bad day & found the info I wanted. She became h...
- 4 years ago
- Forum: Customer Service
- Topic: Budget Payments
- Replies: 5
- Views: 3675
Re: Budget Payments
Make sure to check your budget payments on returned items, I have on numerous occasions had to call them because I was still being charged monthly for a budget order that was returned, I have to call them again tonight on another one that I just saw, check after you return items to make sure they a...