Search found 56 matches
- 3 years ago
- Forum: General Conversation
- Topic: SERIOUS carat weight discrepancy on this item
- Replies: 37
- Views: 13588
Re: SERIOUS carat weight discrepancy on this item
I got taken on this auction item as well. The weight SLC represented on the description was incorrect. The item wasn't returnable because it was an auction. The total carat weight was less than half of what was described. This is a sloppy mistake at best. Disappointing
- 3 years ago
- Forum: General Conversation
- Topic: DHL or SLC
- Replies: 14
- Views: 6027
Re: DHL or SLC
same, been 5 days sitting in Houston, Not sure what's going in Houston to hold them up for so long.
- 3 years ago
- Forum: Customer Service
- Topic: Late Shipment
- Replies: 13
- Views: 7603
Re: Late Shipment
Sorry to say I have the same issue on an order, mine was placed on July 1st, I was told bt DHL to contact Shoplc to see if they could help. I have emailed shoplc twice (including one to Preston) and no answer. Had the same exact error message as you, unexpected delay. Not sure what's going on with c...
- 3 years ago
- Forum: Customer Service
- Topic: Recived order for another shopper
- Replies: 7
- Views: 4346
Re: Recived order for another shopper
I have returned items before if they are small by adding the label and dropping in the post office box near my home. I suppose if it is a large box it wouldn't work. Any chance you could leave it for your postman and see if they would pick it up from your mailbox?
Denise
Denise
- 4 years ago
- Forum: Customer Service
- Topic: Item said free shipping, but shipping charged
- Replies: 4
- Views: 2503
Re: Item said free shipping, but shipping charged
Thank you everyone! I sent an email.
- 4 years ago
- Forum: Customer Service
- Topic: Item said free shipping, but shipping charged
- Replies: 4
- Views: 2503
Item said free shipping, but shipping charged
Hi,
I purchased 3 sets of the freshwater pearl/bracelet/earrings combo yesterday and it said free shipping. I was charged shipping x3. Whats the best way to get this taken care of? I took screen shots of the live presentation that shows it was suppose to be free.
Thanks
I purchased 3 sets of the freshwater pearl/bracelet/earrings combo yesterday and it said free shipping. I was charged shipping x3. Whats the best way to get this taken care of? I took screen shots of the live presentation that shows it was suppose to be free.
Thanks