Search found 344 matches

by shopLC_alex
2 years ago
Forum: Shop LC Apps
Topic: Bad Request?
Replies: 16
Views: 28039

Re: Bad Request?

Good evening,

Sorry for the late response, been a pretty busy day. I have emailed this to the Web Team Supervisor to be inspected. I'll let you all know once we have a proper resolution.
by shopLC_alex
2 years ago
Forum: Customer Service
Topic: Do better!
Replies: 20
Views: 9788

Re: Do better!

I live in California and I have always received packages from HSN, QVC, SHOP HQ, and SHOP LC in a 10 to 12 day time frame. Even Amazon takes 7 to 10 days unless the item is on Amazon Prime. I never have received any packages in 5 days. After 2 weeks I get concerned and I usually call customer servi...
by shopLC_alex
2 years ago
Forum: Customer Service
Topic: Do better!
Replies: 20
Views: 9788

Re: Do better!

Two orders that I had placed were “shipped” on July 7. They seem to have been combined into one shipment (good). However, according to the USPS website, the postal service HAS NOT RECEIVED the package. I’ve sent three emails to customer “service” asking WHY my package seems to be in another dimensi...
by shopLC_alex
2 years ago
Forum: Customer Service
Topic: Do better!
Replies: 20
Views: 9788

Re: Do better!

Gooo evening, We understand your frustrations, and we are working towards alternative carriers. Here in Texas we have began using LSO for all inner state deliveries and will hopefully be making similar changes in the future should this venture prove fruitful. Our top priority is to make it right, an...
by shopLC_alex
2 years ago
Forum: Customer Service
Topic: Do better!
Replies: 20
Views: 9788

Re: Do better!

Good evening, Sorry to hear about shipping situation. Unfortunately once a shipment leaves our warehouse the only tracking information we have access to is what is provided to us by the carrier. Orders with Standard shipping leave our warehouse via DHL and is handed off to and delivered by the local...
by shopLC_alex
2 years ago
Forum: General Conversation
Topic: Summer Vault Clearance
Replies: 23
Views: 11666

Re: Summer Vault Clearance

Good evening,

Just to clarify, although our contract with them has expired they have allowed us to still sell some last of stock merchandise where needed.
by shopLC_alex
2 years ago
Forum: General Conversation
Topic: MAX BIDS - A Good Thing ... or not so much?
Replies: 10
Views: 4751

Re: MAX BIDS - A Good Thing ... or not so much?

Koalakid wrote:
2 years ago
I would like to hear your opinions about max bidding. My vote is NO.
Evening,

Would you mind elaborating on why you might not be the Max Bid feature?
by shopLC_alex
2 years ago
Forum: General Conversation
Topic: Great job, Michele!
Replies: 16
Views: 8180

Re: Great job, Michele!

Evening,

Glad to hear you're enjoying the show, thank you for your feedback.
by shopLC_alex
2 years ago
Forum: General Conversation
Topic: Box?
Replies: 5
Views: 2562

Re: Box?

I ordered a gold collar necklace and it came in but the crazy thing is how it was sent to me. It was not in a box, it came in one of those clear fold over wrappers like they use for the under $10 jewelry and mailed in a plastic bag. The necklace was not cheap, I can not believe that is how it was s...
by shopLC_alex
2 years ago
Forum: General Conversation
Topic: discount codes
Replies: 11
Views: 5889

Re: discount codes

joy51 wrote:
2 years ago
Moderator_Danielle wrote:
2 years ago
Hey joy can you tell me which code you referencing?
APP15
Good afternoon, sorry but unfortunately this particular code has expired.