Good Afternoon, Everyone! Thank you for your feedback and inquiries! I am sorry for any confusion or inconvenience that was caused during this, though I am happy to help explain what a Re-pick is. Now, an important thing to note is that Re-picking is not equal to losing the item – It simply means It...

And the not so good. Today I received a few things from SLC. FIRST: a Grandidierite trilogy ring (third time ordering, still have to return others as they are defective) This one is AWESOME! Stones evenly matched in size and color. Nice color too. Diamonds on side are also nice! No lose stones. (Th...

They just spent over half an hour on an expensive Tanzanite ring,yawn, I had to mute the channel, tired of hearing them talk about any item, but especially expensive ones, for such a long time.They need to show more affordable Doorbusters. These may be affordable for few but not most. I think more ...

I was trying to place an online order using the coupon the budget pay didn't work, so I called customer service, thought it was a technical issue,I was told I had a budget pay that wouldn't go though. I keep track of my budget pays and nothing was due. She told me it was for the 3rd,that is three d...

But the code is good for today only? I understand. In regards to that, you are more than welcome to call into Customer Service at 877-899-0078 so that a representative can assist with placing the order, and we can go about honoring the discount for you. That is IF it applies at all, correct? And ca...

Once again, thanks @Moderator_Connor The item with the code is 3503263 That size shows the code but the 8 doesn’t (middle ring finger). 😁 Thank you very much for providing that item number! I have forwarded the information to our teams to get a response as to why and if we can update the listing. P...

Once again, thanks @Moderator_Connor The item with the code is 3503263 That size shows the code but the 8 doesn’t (middle ring finger). 😁 Thank you very much for providing that item number! I have forwarded the information to our teams to get a response as to why and if we can update the listing. P...

Thank you @Moderator_Connor , It is item # 3493481 I was looking for the millimeter size of the center stone. I very much appreciate the help! Thank you very much for providing that item number! I have forwarded the information to our teams to get that measurement data for you. Please allow up to 2...

I don't know if anyone else is having this problem, but if I try to read my Notifications, the top one or 2 is blocked by the Education banner bleeding thru. Sometimes takes a couple days to see if anyone responded or liked my comment. It would be sweet if it could be fixed. Thanks, Bluez Good Afte...

I am supposed to choose an”high end” piece (so says husband this morning over txt). L👀king and some pieces have no picture and some don’t even have center stone sizes in measurements. Called personal shopper and they have the same online info that I can read. Sigh.... Ugh.... Good Afternoon, RS! I ...