I bought an item from Legend Amrapali to give as a gift and it did NOT come in the nice Legend Amrapali box, nor did I get the jewelry bag/pouch to keep the item. I am very disappointed! What’s the point of buying designer brands if I am not going to get the accessories to go with it, which is being...

I would like to suggest, that when an order for multiple items is cancelled, that all the items should go back into your cart. Sometimes you just want to remove one time and buy a different item but ending up losing all the items in the original order. And I really miss the ability to Remove items f...

I was shocked to learn that there isn’t a specific time to cancel an order, once it’s placed. You can have 1 hr to 5 mins, until is invoiced, then you cannot cancel the order. I feel that a huge firm like Shoplc should gives customers 24 hrs to cancel an order after its placed...so you can shop in p...

Please make your hanging earring longer from the ear stub, at least a half inch from the ear piercing, so the earrings would hang properly. Every time, I buy a hanging earring it does not hang, just sticks out from my ear lobe because not enough was left from the ear piercing to the piece of the ear...

Please bring more gold over sterling for the winter season. That’s when we need the warmth of gold during those cold months.

I wish Shoplc would bring some tennis bracelets in sterling, and also gold over sterling using Swarovski crystals and in zirconia as well. I see some Swarovski products on the website, but they are in metal blend of stainless steel and sterling.

Sorry, Danielle, it was a few months ago, so I don’t have all the details at hand. Another time I won, a bid, with a Golden south sea pearl, and got an exact replica of the same item with a regular pearl. When the item arrived, I thought the pearl color was off, looking more cream, when the item I w...

I bought a chrome earring, and returned it because a stone was missing. I bought another one after and got back the same earring with the missing stone.

Yes, I notice they don’t have many size 7 listed . I bought 7.5 and they are huuuuge on my hands. I wish they would make more size 7. I feel as they they don’t cater for people with smaller wrist #feelingleftout

The screen shifts while I am looking at an item to bid on. Within 5 mins my eyes are hurting, as I am continuously having to look for my item. So who thought that was a brilliant idea to have shifting screens while customers are looking at their items to bid on ? Not good. Please go back to the old ...