Search found 330 matches

by shopLC_alex
6 days ago
Forum: General Conversation
Topic: discount codes
Replies: 11
Views: 639

Re: discount codes

joy51 wrote:
1 week ago
Moderator_Danielle wrote:
1 week ago
Hey joy can you tell me which code you referencing?
APP15
Good afternoon, sorry but unfortunately this particular code has expired.
by shopLC_alex
6 days ago
Forum: General Conversation
Topic: Good Morning (7/18)
Replies: 17
Views: 636

Re: Good Morning (7/18)

Good afternoon,

Thank you for your posts, we love having you here. Your feedback is appreciated.
by shopLC_alex
1 week ago
Forum: General Conversation
Topic: MODERATORS HELP
Replies: 17
Views: 647

Re: MODERATORS HELP

A….. why the faces….. :lol: H..... The response Alex gave, doesn't make sense. Does it? apologies if I may not have worded it clearly. From what I understood, you had an issue that didn't get resolved due to a miscommunication with customer service. I was simply asking that you elaborate on the iss...
by shopLC_alex
1 week ago
Forum: General Conversation
Topic: MODERATORS HELP
Replies: 17
Views: 647

Re: MODERATORS HELP

AD wrote:
1 week ago
Could you please get the junk off general conversation. CS WASNT ANY HELP THIS TIME SAID I CALLED WRONG NUMBER. THEY SAID THIS IS SLC??????? 🧐 😫. Thank you
Hi sorry for the poor experience, let us know what you need here, we'll take care of it and send you a resolution by email.
by shopLC_alex
1 week ago
Forum: General Conversation
Topic: MODERATORS HELP
Replies: 17
Views: 647

Re: MODERATORS HELP

@Moderator_Danielle , will you please investigate why this is happening? It doesn't give us a very warm & fuzzy feeling about spending our money here. If a hacker is merely disrupting our chatroom, how difficult would it be to steal our personal data? This is supposed to be a secure site!!! Afterno...
by shopLC_alex
2 weeks ago
Forum: Customer Service
Topic: Customer service,help. Rings with no tag
Replies: 15
Views: 686

Re: Attn forum members...any idea what is happening?

@Moderator_Alex @Moderator_Connor @Moderator_Danielle @Moderator_Preston What is up with the forum? Can no longer start new threads or see how many are on the forum. Are we back to being heavily moderated or are you doing away with it all together? Good morning, I haven't been notified of any chang...
by shopLC_alex
2 weeks ago
Forum: Customer Service
Topic: Customer service,help. Rings with no tag
Replies: 15
Views: 686

Re: Customer service,help. Rings with no tag

Over the last several months I have received SIX rings that arrived with no tag on them. WHY does this keep happening? This NEVER happens when I buy from the “other” jewelry channel. I have written about this before and yet it continues to happen. Your policy, as I understand it, is that you can’t ...
by shopLC_alex
3 weeks ago
Forum: Customer Service
Topic: Customer service,help. Rings with no tag
Replies: 15
Views: 686

Re: Customer service,help. Rings with no tag

Over the last several months I have received SIX rings that arrived with no tag on them. WHY does this keep happening? This NEVER happens when I buy from the “other” jewelry channel. I have written about this before and yet it continues to happen. Your policy, as I understand it, is that you can’t ...
by shopLC_alex
3 weeks ago
Forum: Your Purchase Feeds
Topic: Mae's Bonbons and French Macarons Independence Day Gift set
Replies: 5
Views: 323

Re: Mae's Bonbons and French Macarons Independence Day Gift set

Afternoon,

Sorry for the hassle, I've gone ahead and refunded your order. The refund should appear in standard 2-3 business day time. Let us know if you need further assistance.
by shopLC_alex
3 weeks ago
Forum: Customer Service
Topic: Shipping Mixup
Replies: 6
Views: 424

Re: Shipping Mixup

Good morning,

I've gone ahead and re-shipped your order. You should receive a confirmation email soon. Sorry for the inconvenience, I can only imagine how frustrating this has been for you. Please let us know if there's anything else we can do for you.