Customer Service

New Topic

497 topics

Page 18 of 20
- Jump to page:
Previous
1
…
16
17
18
19
20
Next

Announcements

Replies

Views

Last post

post approvals coming soon.

Last post by Moderator_Danielle « 2 years ago

by Moderator_Danielle » 2 years ago

Hello everyone,

It's been an interesting few days. I just wanted to confirm that unfortunately there has been a lot of toxicity. If it continues,...

0 Replies

123743 Views

Last post by Moderator_Danielle
2 years ago
Rising Auction changes

Last post by IamCH « 9 months ago
Replies: 32
by Moderator_Danielle » 3 years ago
1

2

3

4
We're excited to announce an update to our online auction check out policy! Beginning February 17, 2021, you will now have a reduced window to...
32 Replies

374286 Views

Last post by IamCH
9 months ago
Community Guidelines

Last post by Moderator_Danielle « 4 years ago
Posted in General Conversation

by Moderator_Danielle » 4 years ago » in General Conversation

SHOP LC COMMUNITY GUIDELINE- STANDARDS FOR PARTICIPATION
Revised 1.17.2020

Please take a moment to read these revised guidelines. If you have...

0 Replies

128097 Views

Last post by Moderator_Danielle
4 years ago
Upcoming Guidelines change

Last post by Moderator_Danielle « 4 years ago
Replies: 21
by Moderator_Danielle » 4 years ago
1

2

3
Good day community,

I wanted to share a note to notify everyone that we are having an upcoming change to forum guidelines. They are being finalized...
21 Replies

54213 Views

Last post by Moderator_Danielle
4 years ago

Topics

Replies

Views

Last post

Packaging

Last post by OtherSideOfTheTracks « 4 years ago
Replies: 36
by Margui » 4 years ago
1

2

3

4
Could you pack the jewelry, that comes in the blue boxes, with small ziplock bags? I think it's better than those transparent little bags that torn...
36 Replies

15426 Views

Last post by OtherSideOfTheTracks
4 years ago
Thank you Mod Connor

Last post by Moderator_Connor « 4 years ago
Replies: 1
by RS » 4 years ago

I hope I didn’t step on any toes. My apologies if I did.

My intention was to make you aware that it was easy to do and could pose a security issue.

1 Replies

1426 Views

Last post by Moderator_Connor
4 years ago
Still not shipped

Last post by Moderator_Stephanie « 4 years ago
Replies: 4
by RS » 4 years ago

Can someone please check into my order from the 14th that still has not shipped?

I have inquired a few times but cannot seem to get to the bottom of...

4 Replies

3202 Views

Last post by Moderator_Stephanie
4 years ago
Shipping suggestion

Last post by Tonja « 4 years ago
Replies: 22
by Eve » 4 years ago
1

2

3
I know there are a-lot of people that purchase a-lot of items like me so i suggested a Amazon style shipping before as an option for who ever wants...
22 Replies

11582 Views

Last post by Tonja
4 years ago
Question for the moderator......

Last post by Moderator_Stephanie « 4 years ago
Replies: 3
by 2Blonde » 4 years ago

A couple months ago, suddenly the broadcast on my TV changed from HDTV to SDTV. This changed the aspect ratio on my TV so that the picture is now...

3 Replies

2439 Views

Last post by Moderator_Stephanie
4 years ago
Consistency?

Last post by Moderator_Stephanie « 4 years ago
Replies: 18
by RS » 4 years ago
1

2
When requesting a store credit as a partial refund why would it take 1-2 days for a store credit to appear? Makes not one iota of sense to me.

I...
18 Replies

7902 Views

Last post by Moderator_Stephanie
4 years ago
Delete

Last post by Moderator_Preston « 4 years ago
Replies: 2
by Les » 4 years ago

I'm trying to delete a item in my cart ????? How ????

2 Replies

1883 Views

Last post by Moderator_Preston
4 years ago
What has happened to shipping?

Last post by Hollie « 4 years ago
Replies: 14
by 2Blonde » 4 years ago
1

2
I started shopping here when it first came on my U-Verse TV many years ago. In the beginning I would receive my orders in a few days, or at the most,...
14 Replies

8587 Views

Last post by Hollie
4 years ago
Thank you

Last post by RS « 4 years ago
Replies: 3
by RS » 4 years ago

Thank you Customer Service for straightening out my order from a few days ago. I appreciate all you have done.

I need to apologize as well. My...

3 Replies

2117 Views

Last post by RS
4 years ago
CAncel a bid

Last post by Moderator_Stephanie « 4 years ago
Replies: 1
by Rick » 4 years ago

How can I cancel a bid. The item is higher then what I can buy it outright for!!!

1 Replies

1609 Views

Last post by Moderator_Stephanie
4 years ago
Website Q & A

Last post by Blossom « 4 years ago
Replies: 2
by Blossom » 4 years ago

When an item on website has little to no pertinent info & you ask a question, why does it take soooo long (3-5 days) to get an answer? By that time...

2 Replies

1635 Views

Last post by Blossom
4 years ago
ShopLC Company Policy

Last post by Moderator_Connor « 4 years ago
Replies: 8
by TerryTalk » 4 years ago

Hi. I was hoping this would be answered in another thread—-but alas that was not to be. Anyway, here’s my question: What is the ShopLC policy...

8 Replies

5133 Views

Last post by Moderator_Connor
4 years ago
Ring size adjuster

Last post by bluez « 4 years ago
Replies: 5
by joy51 » 4 years ago

I heard Cheryl say something about a sizable disc??? Do you sell something that adjusts the size of a ring??????????

5 Replies

3567 Views

Last post by bluez
4 years ago
Please CS

Last post by Moderator_Connor « 4 years ago
Replies: 11
by RS » 4 years ago
1

2
I have an item ordered that is currently invoiced. The very next day it is 30% off. That day is today. I requested a price adjustment in the form of...
11 Replies

6352 Views

Last post by Moderator_Connor
4 years ago
NOT AGAIN!!

Last post by RS « 4 years ago
Replies: 29
by RS » 4 years ago
1

2

3
Oh yes, AGAIN!

I just now received in the mail a Grandidierite ring. I chose this one because of the color as I don’t care for the color of most of...
29 Replies

12562 Views

Last post by RS
4 years ago
So upset

Last post by Ruby « 4 years ago
Replies: 5
by Kathie » 4 years ago

I just found out that my item was never sent! I'm so mad because of course there aren't any more. This is the
7th out of 11 items lve for my daughter...

5 Replies

3710 Views

Last post by Ruby
4 years ago
Not invoiced yet!

Last post by Moderator_Preston « 4 years ago
Replies: 4
by RS » 4 years ago

I have an item that I won at auction. I want this item! It is not yet invoiced after a few days. I had better not get an email stating it is not...

4 Replies

2476 Views

Last post by Moderator_Preston
4 years ago
You cannot tell me!

Last post by Moderator_Stephanie « 4 years ago
Replies: 17
by RS » 4 years ago
1

2
That you do not know where yesterday’s TLV is in the wearhouse! Yes! I just received an email saying my repick was processed for that item! Oh come...
17 Replies

8373 Views

Last post by Moderator_Stephanie
4 years ago
PENDANT

Last post by Moderator_Stephanie « 4 years ago
Replies: 15
by jojosmom » 4 years ago
1

2
I just received my opal pendant and one of the stones is loose in the plastic bag. After talking to two different CS Reps nothing has been resolved....
15 Replies

7597 Views

Last post by Moderator_Stephanie
4 years ago
Receiving Used/Returned Goods

Last post by TerryTalk « 4 years ago
Replies: 47
by LoyalCustomer717 » 4 years ago
1

2

3

4

5
3421231
Fuchsia Leather Buckle Satchel Bag (15x9.5x6 in) with Detachable Shoulder Strap

I didn't realize I'd received a previously owned/returned...
47 Replies

20445 Views

Last post by TerryTalk
4 years ago
Did NOT apply 30% dicount and refuse to apply!

Last post by Moderator_LaRica « 4 years ago
Replies: 3
by Greeneyes » 4 years ago

After calling 3 times over the weekend i was told my order had to be invoiced and on monday they would reinburse my account for the 30%,so called...

3 Replies

2443 Views

Last post by Moderator_LaRica
4 years ago
Order not recieved

Last post by Moderator_Chris_R « 4 years ago
Replies: 1
by AmyLou » 4 years ago

I ordered several pieces during the clearance event, and still haven't received them. It's been around 3 weeks. I paid shipping, but they have yet to...

1 Replies

1434 Views

Last post by Moderator_Chris_R
4 years ago
Customer relations executive

Last post by Eve « 4 years ago
Replies: 2
by Eve » 4 years ago

I would like for the Customer relations executive to give me a call. Somebody is going to hear my story lol.
She states on live tv that she is that...

2 Replies

1652 Views

Last post by Eve
4 years ago
problems with orders

Last post by RS « 4 years ago
Replies: 7
by favoriteaunt » 4 years ago

anyone else having problems with orders not arriving, or only partial shipments?

7 Replies

3663 Views

Last post by RS
4 years ago
They going to make me call again!!!!

Last post by SueB « 4 years ago
Replies: 15
by Eve » 4 years ago
1

2
Placed order on the 30st for a leather jacket and still only invoiced.
I don't know if i can stay calm anymore.so tomorrow i will call and play that...
15 Replies

7074 Views

Last post by SueB
4 years ago

New Topic

497 topics

Page 18 of 20
- Jump to page:
Previous
1
…
16
17
18
19
20
Next

Return to Board Index