Customer Service

New Topic

497 topics

Page 7 of 20
- Jump to page:
Previous
1
…
5
6
7
8
9
…
20
Next

Announcements

Replies

Views

Last post

post approvals coming soon.

Last post by Moderator_Danielle « 2 years ago

by Moderator_Danielle » 2 years ago

Hello everyone,

It's been an interesting few days. I just wanted to confirm that unfortunately there has been a lot of toxicity. If it continues,...

0 Replies

171505 Views

Last post by Moderator_Danielle
2 years ago
Rising Auction changes

Last post by IamCH « 10 months ago
Replies: 32
by Moderator_Danielle » 3 years ago
1

2

3

4
We're excited to announce an update to our online auction check out policy! Beginning February 17, 2021, you will now have a reduced window to...
32 Replies

519695 Views

Last post by IamCH
10 months ago
Community Guidelines

Last post by Moderator_Danielle « 4 years ago
Posted in General Conversation

by Moderator_Danielle » 4 years ago » in General Conversation

SHOP LC COMMUNITY GUIDELINE- STANDARDS FOR PARTICIPATION
Revised 1.17.2020

Please take a moment to read these revised guidelines. If you have...

0 Replies

178540 Views

Last post by Moderator_Danielle
4 years ago
Upcoming Guidelines change

Last post by Moderator_Danielle « 4 years ago
Replies: 21
by Moderator_Danielle » 4 years ago
1

2

3
Good day community,

I wanted to share a note to notify everyone that we are having an upcoming change to forum guidelines. They are being finalized...
21 Replies

63594 Views

Last post by Moderator_Danielle
4 years ago

Topics

Replies

Views

Last post

Dear SLC...

Last post by anniebelle « 3 years ago
Replies: 14
by RS » 3 years ago
1

2
...If you’re not going to present items that:

1. You’ve been advertising as upcoming on a certain day...
2. You’ve been advertising as upcoming at a...
14 Replies

5748 Views

Last post by anniebelle
3 years ago
It’s ALWAYS something

Last post by RS « 3 years ago
Replies: 17
by RS » 3 years ago
1

2
And why?

I am out right now. Have a new, cute little handbag just got from SLC. Using first time.
Got out of car, put bag around shoulder and the...
17 Replies

6501 Views

Last post by RS
3 years ago
Mod Preston

Last post by RS « 3 years ago
Replies: 3
by RS » 3 years ago

Please see my post in thread “Double charged”

Thank you.

3 Replies

1861 Views

Last post by RS
3 years ago
ACCOUNT HACKED?

Last post by RS « 3 years ago
Replies: 10
by RS » 3 years ago
1

2
Or something!

I had not logged out but was away my iPad for awhile. Nobody else here uses it. I went to check my orders and my account was SOMEONE...
10 Replies

5902 Views

Last post by RS
3 years ago
Philippines...

Last post by Amy « 3 years ago
Replies: 6
by Amy » 3 years ago

Hi friends: just wanted to say I called customer service about a lost package from December. I talked to the nicest girl who was so pleasant &...

6 Replies

3603 Views

Last post by Amy
3 years ago
men's rings

Last post by honey « 3 years ago
Replies: 6
by maldito » 3 years ago

It boggles my mind that there is an endless stream of high level items for women (i.e. tanzanite rings), and not a single item --
nothing -- nada...

6 Replies

2783 Views

Last post by honey
3 years ago
9utbif

Last post by Harlequin « 3 years ago
Replies: 5
by Rrk » 3 years ago

How is it that I got out bid when the other person won with the same amount I already max bid on,,, it even said that, I have a screenshot that says...

5 Replies

2653 Views

Last post by Harlequin
3 years ago
Repick processed?

Last post by BC « 3 years ago
Replies: 10
by RS » 4 years ago
1

2
I finally got one of those emails, although I don’t exactly know why this happens.

Order cannot be fulfilled at this time? Repick processed???

How...
10 Replies

7437 Views

Last post by BC
3 years ago
Order History Searching

Last post by Moderator_Connor « 3 years ago
Replies: 2
by Suz1165 » 3 years ago

I’d really like them to put a search bar in Order History! Been with ShopLC since 2012 & bought a lot. Would like to be able to put an item I bought,...

2 Replies

1682 Views

Last post by Moderator_Connor
3 years ago
Shipping & handling

Last post by Harlequin « 3 years ago
Replies: 16
by joy51 » 3 years ago
1

2
Just bought the blue ring on air and was charged s & h ?? website says all orders are free shipping if over $50!!
16 Replies

5992 Views

Last post by Harlequin
3 years ago
Gram weight of earrings.

Last post by silleemee « 3 years ago

by silleemee » 3 years ago

Please bring back the gram weights of earrings online. The listings use to show how much the earrings weigh but now I don't see that any more. I...

0 Replies

933 Views

Last post by silleemee
3 years ago
How do I Close My Account Permanently?

Last post by buyitall « 3 years ago
Replies: 12
by Glamazon » 3 years ago
1

2
I am not getting anywhere with LC about my returns and budget pays are concerned so I am saying good bye.I have paid off all my budget pays.Now Shop...
12 Replies

11356 Views

Last post by buyitall
3 years ago
Product deliveries changes

Last post by Margui « 3 years ago

by Margui » 3 years ago

I noticed that my recent orders will be deliver by USPS, not along with DHL. However, I can’t track my items. Any explanation?

0 Replies

864 Views

Last post by Margui
3 years ago
I was CHARGED for FREE SHIPPING

Last post by Amy « 3 years ago
Replies: 19
by RS » 3 years ago
1

2
And the CS agent through chat didn’t get the refund done like they said they would. No surprise there. Even with the assurance of “don’t worry”. They...
19 Replies

7929 Views

Last post by Amy
3 years ago
BY THE WAY MODS...

Last post by Moderator_Connor « 3 years ago
Replies: 2
by DesertQueen » 3 years ago

By the way MODS, can anyone tell me why two of my orders are marked as invoiced????

2 Replies

1686 Views

Last post by Moderator_Connor
3 years ago
HELLO MODS!! VICTORIA CONTINUES TO BE VICTORIOUS!!!! SOME HELP PLEASE??!!!

Last post by Moderator_Connor « 3 years ago
Replies: 2
by DesertQueen » 3 years ago

Once again, Victoria has chosen certain items to bid up and block other bidders. Today, one item she has chosen is # 3670525. Look at the one that is...

2 Replies

1739 Views

Last post by Moderator_Connor
3 years ago
MAGICAL MISCHIEF!!!!

Last post by Harlequin « 3 years ago
Replies: 7
by DesertQueen » 3 years ago

Now all the items in my cart have had the prices raised. It is beyond belief! When you do order something at the lower price your order is magically...

7 Replies

3412 Views

Last post by Harlequin
3 years ago
Wasn’t Going to Write About This Anymore But Here We Go Again

Last post by shopLC_alex « 3 years ago
Replies: 10
by Glamazon » 3 years ago
1

2
I am so irritated that this is still an issue.I was alerted that my refund had finally been processed about the leopard handbag through email only to...
10 Replies

5458 Views

Last post by shopLC_alex
3 years ago
How Long For a Return to be Processed?

Last post by shopLC_alex « 3 years ago
Replies: 5
by Glamazon » 3 years ago

Figured out where my return was and now I need to know what is the time frame for returns to be processed?No help from anyone at LC as promised two...

5 Replies

3063 Views

Last post by shopLC_alex
3 years ago
No Record of Return at LC.I Found Tracking Number and Can Prove it

Last post by Glamazon « 3 years ago
Replies: 3
by Glamazon » 3 years ago

Great news for me.I found the photo I took of the taped up package showing clearly the tracking number.Do I enter this number in USPS DHL or which...

3 Replies

1887 Views

Last post by Glamazon
3 years ago
Website glitch?

Last post by Bella « 3 years ago

by Bella » 3 years ago

Of all the thousands of items SLC has on their website there are 2 items that I can’t pull up the product page info but they will go in my cart if I...

0 Replies

863 Views

Last post by Bella
3 years ago
YOU BETTER NOT!!!!!!!! MODS!!!!

Last post by Boston Irish « 3 years ago
Replies: 1
by DesertQueen » 3 years ago

I ordered 2 pairs of Iolite earrings today. The ordered was invoiced. Then the item price online was raised by TWO AND A HALF TIMES what I just...

1 Replies

1208 Views

Last post by Boston Irish
3 years ago
No Record of My Return.Still Be Charged?

Last post by Glamazon « 3 years ago
Replies: 2
by Glamazon » 3 years ago

I returned a handbag as it did not look like leather though advertised as such.Whatever it was made of it was cheap looking so I returned it.No...

2 Replies

1559 Views

Last post by Glamazon
3 years ago
Warning....don’t use bill-to-ship-to

Last post by JewelryQueen « 3 years ago
Replies: 8
by RS » 3 years ago

I sent my daughter, direct ship, that advent calendar with the pockets and little goodies inside each pocket.

I sent it twice. Both times it was...

8 Replies

3294 Views

Last post by JewelryQueen
3 years ago
Literally never ending

Last post by RS « 3 years ago
Replies: 16
by RS » 3 years ago
1

2
Was just informed that two of my orders were cancelled.

One was not found in the warehouse (it even said shipped dayssssss ago)
One (TLV fire opal...
16 Replies

7066 Views

Last post by RS
3 years ago

New Topic

497 topics

Page 7 of 20
- Jump to page:
Previous
1
…
5
6
7
8
9
…
20
Next

Return to Board Index