I was trying to order the Hessionite garnet pendant. I have the matching ring. And because of your constant website glitches my cart was emptied and...
I had an issue with an order not going through for some reason and after talking with Danielle (sp?) in CS she got it all taken care of and my order...
I waited in que for 8 mins then was disconnected. Then I waited on hold for another 10 mins, needless to say I really wasn't very happy at this point...
Do you know if by any chance her products will be on sale anytime soon I need to replenish several and I try to catch on sale cause they aren't cheap...
Which again is resulting in me having to return an item. I purchased a crossbody bag. In the item description it clearly says what the strap drop is....
Customer service is of course going to kiss our donkey here and then email us which they did. TO TELL ME LIKE EVERYONE ELSE IF THERE IS NOTHING THEY...
At least that is what it seems like. I expressed a concern about an item ordered on the 13th of Sept. and still have not received. It says en route....
I recently sent this email to cs and thought I would at least get some sort of reply but didn't. Apparently they aren't concerned with the customers...