Moderator needed ........ clearance price discrepancy

[CC]

Moderator....... On December 26 during your clearance event I placed an online order for a Charmes D'joy bangle bracelet for the clearance price of $19.99. (Item number 3638818). The current cost of the same bracelet today, under same clearance event, is now $16.99. Please put $3.00 into a store credit for me.. I look forward to seeing the credit in my account. Thank you.

[anniebelle]

Moderator....... On December 26 during your clearance event I placed an online order for a Charmes D'joy bangle bracelet for the clearance price of $19.99. (Item number 3638818). The current cost of the same bracelet today, under same clearance event, is now $16.99. Please put $3.00 into a store credit for me.. I look forward to seeing the credit in my account. Thank you.

@CC , I suggest you call Customer Service, they will have access to all the details needed to make this happen.

[CC]

Thank you Anniebelle. This is just ridiculous. Also, prices in my wishlist increased before clearance and now they have been reduced back to the lower cost for the clearance sale. Rea!ly? We are smart shoppers here,so we know when what's not right is not right. I didn't even bring this up because they do this all the time for clearance events. But two different clearance prices during the same clearance event is just too much.






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[shopLC_alex]

Good morning,

We apologize for any inconvenience this may have caused. We have refunded your method of payment, please allow 2-3 business days for the refund to appear. Please let us know if there is anything we can do to assist you further.

[anniebelle]

Good morning,

We apologize for any inconvenience this may have caused. We have refunded your method of payment, please allow 2-3 business days for the refund to appear. Please let us know if there is anything we can do to assist you further.

Alex, just curious. How did you make the connection between @CC and Customer Service?

[Harlequin]

A:...that is moderator Alex’s, SECRET!!! . If I could get my emojis working, I would have laughing BOBBLE HEADS. LOL

[CC]

Thank you .Moderator Alex.

[Moderator_Rashad]

Moderator....... On December 26 during your clearance event I placed an online order for a Charmes D'joy bangle bracelet for the clearance price of $19.99. (Item number 3638818). The current cost of the same bracelet today, under same clearance event, is now $16.99. Please put $3.00 into a store credit for me.. I look forward to seeing the credit in my account. Thank you.

Good Afternoon

We apologize for any inconvenience this may have caused. Please contact us via chat via shoplc.com, email via customerservice@shoplc.com, and over the phone at 877-899-0078 so we can diagnose what may be occuring.