Phenitech sonic facial cleansing brush 3410501

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Sus
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Phenitech sonic facial cleansing brush 3410501

Post by Sus » 4 years ago

Hello...last December I bought Phenitech sonic facial cleansing brush 3410501 ... I want to charge it... there was a USB cable included.... where is the charging port? I see no hole to use it... is there a part that has to be removed/moved to be able to charge the device? thanks so much
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Moderator_Preston
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Re: Phenitech sonic facial cleansing brush 3410501

Post by Moderator_Preston » 4 years ago

Sus wrote:
4 years ago
Hello...last December I bought Phenitech sonic facial cleansing brush 3410501 ... I want to charge it... there was a USB cable included.... where is the charging port? I see no hole to use it... is there a part that has to be removed/moved to be able to charge the device? thanks so much
Good afternoon,

Thank you so much for your message. We have gone ahead requested the information from our merchandising team. Once we get more information, we will follow up in this thread. I hope you are having a beautiful day!
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Gem Lover
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Re: Phenitech sonic facial cleansing brush 3410501

Post by Gem Lover » 4 years ago

I could not see the port either in mine but I did notice a circle and wondered if we are suppose to push it into there but I did not dare without knowing for sure.
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William
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Re: Phenitech sonic facial cleansing brush 3410501

Post by William » 4 years ago

Mine has a tiny mini usb port on the back at the bottom ?

Look closely to get the correct orientation of the mini usb so you do not plug it in upside down and possibly damage one or the other

Hope that helps ?

Hope you all have a wonderful day
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Gem Lover
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Re: Phenitech sonic facial cleansing brush 3410501

Post by Gem Lover » 4 years ago

@William Is the port to plug in visible or does it look like a circle imprint on the rubber? Mine has no visible place to plug in just as the other customer stated.
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William
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Re: Phenitech sonic facial cleansing brush 3410501

Post by William » 4 years ago

Hi GemLover and Sus --- I AM SO SORRY for my delay !
I Apologize

I have the brown/copper version and ti the bottom of the back of the main unit --
the mini USB port is clearly visible- there was nothing covering it, or a removable piece to open access to it

I do not know if the different colors are made differently?

Again -- So Sorry for my delay!

I Hope you both -and everyone have a Nice weekend!
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Gem Lover
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Re: Phenitech sonic facial cleansing brush 3410501

Post by Gem Lover » 4 years ago

Mine is pink.
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Moderator_Preston
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Re: Phenitech sonic facial cleansing brush 3410501

Post by Moderator_Preston » 4 years ago

Good afternoon,

We have just received word that on the back of the brush is a pink circle, that is where you insert the cord to charge the sonic facial cleansing brush. I hope this helps!
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Gem Lover
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Re: Phenitech sonic facial cleansing brush 3410501

Post by Gem Lover » 4 years ago

@Moderator_Preston Thank you.
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Gem Lover
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Re: Phenitech sonic facial cleansing brush 3410501

Post by Gem Lover » 4 years ago

@William Thank you William, have a great weekend!
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