Ring sizing?
-
- Posts: 199
- Joined: 4 years ago
Ring sizing?
Amit just offered free ring sizing on the Iliana AAA 18k white gold tanzanite ring being sold on air right now. Does this mean that SLC is going to start offering jewelry repair and sizing?
-
- Posts: 610
- Joined: 4 years ago
Re: Ring sizing?
I'm still waiting on them to offer jewel safe or some type of insurance for the customer to purchase. That would then tell me you already know the item is a hot mess and you just want the customer to cover the cost of repairing or replacing.
- Gem Lover
- Posts: 2086
- Joined: 4 years ago
Re: Ring sizing?
Most of the other shopping networks offer free sizing on their higher end items.
- Moderator_Stephanie
- Posts: 395
- Joined: 4 years ago
Re: Ring sizing?
Currently the resizing is available only on the items that we specifically offer resizing on.
-
- Posts: 1594
- Joined: 4 years ago
Re: Ring sizing?
Be careful- once you have the ring resized, it’s usually not returnable. So resizing is a benefit to Shoplc, because otherwise you can return the ring until Jan 15th. Amit failed to mention that on air (BELIEVE IT OR NOT)
- Moderator_Stephanie
- Posts: 395
- Joined: 4 years ago
Re: Ring sizing?
If Shop LC does the resizing before we ship out the ring to the customer, the ring absolutely is returnable. However if a customer has the ring resized by a third party AFTER receiving the ring, then no, we would not be able to accept it back.
- Margui
- Posts: 1288
- Joined: 4 years ago
Re: Ring sizing?
The resizing thing is not new. They used to do it when they were The Jewelry Channel, years ago. About repairing... That's something they have never done before. Jewelry protection also be would good just like other channels offer.