Tiny stone missing from my new gold ring !

[fallnstar]

I bought a 10k rose gold ring w a tiny (no prong s) Amethyst ring. Well, in less than 2 week, worn maybe 6 times, at most.. I saw the stone was missing. Seriously !?

The way the stone was set didn't seem secure & I was correct.
What can Shoplc do to fix this problem ?

Please, respond, fallnstar.

LC34983156 #
1791999269 # order placed Dec 29/ arrived Jan 4


@Moderator_Alex
@Moderator_Anselmo
@Moderator_Connor

[Amy]

To all moderators or customer service: Fallnstar deserves a replacement ASAP at no charge. Please someone HELP! 😨😨😨