Happy to help, I replied back it's been addressed for you .LisaC2019 wrote: ↑4 years agoThank you so much Danielle for your assistance ....I have sent the order information to your email. Have a great weekend!Moderator_Danielle wrote: ↑4 years ago
Hello,
No you don't need to order another one for the discount. May I please have the order info at danielle.jackson@shoplc.com? I'll get it addressed for you.
Can we get the difference plus 20% even if ShopLC lowers their price
- Moderator_Danielle
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Re: Can we get the difference plus 20% even if ShopLC lowers their price
- Moderator_Danielle
- Posts: 778
- Joined: 4 years ago
Re: Can we get the difference plus 20% even if ShopLC lowers their price
Hello,Vicky wrote: ↑4 years agoSo my daughter begged me to order her the GP diamond earrings item 3471281 tonight. Against my wishes, and warnings that its not returnable, I ordered it for her. Guess what. A few hours later its 30% off, but out of stock. Well I called customer service and they wouldn't honor the 30% off, so I cancelled it. Probably the best outcome. Shoplc is falling apart. Wait until customers who are unaware its final sale cant return unwanted items. There will be CHAOS
I am sorry the discount wasn't honored, if you still want it I am happy to help. I will research who you spoke with.
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Re: Can we get the difference plus 20% even if ShopLC lowers their price
Thank you so much Danielle for addressing this for me. This was a great customer service experience and I hope that Shop LC appreciates you and all of the moderator/customer service team members on this forum!!!Moderator_Danielle wrote: ↑4 years agoHappy to help, I replied back it's been addressed for you .LisaC2019 wrote: ↑4 years agoThank you so much Danielle for your assistance ....I have sent the order information to your email. Have a great weekend!Moderator_Danielle wrote: ↑4 years ago
Hello,
No you don't need to order another one for the discount. May I please have the order info at danielle.jackson@shoplc.com? I'll get it addressed for you.