New items there but not

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RS
Posts: 5464
Joined: 4 years ago

Re: New items there but not

Post by RS » 4 years ago

🤣👀
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Eve
Posts: 175
Joined: 4 years ago
Answers: 1

Re: New items there but not

Post by Eve » 4 years ago

Yup now they gone again
It must be difficult lol
What a tease😂🥴😂
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Moderator_Stephanie
Posts: 395
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Re: New items there but not

Post by Moderator_Stephanie » 4 years ago

We do apologize for the ongoing issues with viewing items. We want to assure you that our IT department is working on this issue. Thank you for your patience.
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Kb
Posts: 85
Joined: 4 years ago

Re: New items there but not

Post by Kb » 4 years ago

Moderator still not loading. There there but cant open up to buy. Thulite is on the list also
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Moderator_Preston
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Re: New items there but not

Post by Moderator_Preston » 4 years ago

Kb wrote:
4 years ago
Moderator still not loading. There there but cant open up to buy. Thulite is on the list also
Good Morning,

Thank you so much for bringing this up to our attention. Our IT team is still working on it, and it may take a while for them to full resolve this. We deeply appreciate your patience at this time. As stated, if you are seeing these items please take a screenshot and send it into customerservice@shoplc.com so we can help the IT team pinpoint the issue. Thank you for being a part of the Shop LC family!
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RS
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Re: New items there but not

Post by RS » 4 years ago

Mods, you asked to see a screenshot but your system won’t allow a file that size. I searched for fluorite and there are hundreds of new items that will not load. How long does it take for IT to get on this?

I can email it if needed.
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Moderator_Stephanie
Posts: 395
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Re: New items there but not

Post by Moderator_Stephanie » 4 years ago

Please send an email to customerservice@shoplc.com with the screenshots
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RS
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Re: New items there but not

Post by RS » 4 years ago

Moderator_Stephanie wrote:
4 years ago
Please send an email to customerservice@shoplc.com with the screenshots
Email with screenshot sent!
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Kb
Posts: 85
Joined: 4 years ago

Re: New items there but not

Post by Kb » 4 years ago

Moderator here we go again. Fluorite there but you csnt open. Just so you know. Want to buy........
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RS
Posts: 5464
Joined: 4 years ago

Re: New items there but not

Post by RS » 4 years ago

I don’t believe that this is something that IT would not have been able to fix by now. It could have. So either IT doesn’t know or it’s a way to tease everyone so they are frothing to buy these things they keep dangling at us then making not available.
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