Yup now they gone again
It must be difficult lol
What a tease
New items there but not
- Moderator_Stephanie
- Posts: 395
- Joined: 4 years ago
Re: New items there but not
We do apologize for the ongoing issues with viewing items. We want to assure you that our IT department is working on this issue. Thank you for your patience.
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- Posts: 85
- Joined: 4 years ago
Re: New items there but not
Moderator still not loading. There there but cant open up to buy. Thulite is on the list also
- Moderator_Preston
- Posts: 932
- Joined: 4 years ago
Re: New items there but not
Good Morning,
Thank you so much for bringing this up to our attention. Our IT team is still working on it, and it may take a while for them to full resolve this. We deeply appreciate your patience at this time. As stated, if you are seeing these items please take a screenshot and send it into customerservice@shoplc.com so we can help the IT team pinpoint the issue. Thank you for being a part of the Shop LC family!
- RS
- Posts: 5464
- Joined: 4 years ago
Re: New items there but not
Mods, you asked to see a screenshot but your system won’t allow a file that size. I searched for fluorite and there are hundreds of new items that will not load. How long does it take for IT to get on this?
I can email it if needed.
I can email it if needed.
- Moderator_Stephanie
- Posts: 395
- Joined: 4 years ago
Re: New items there but not
Please send an email to customerservice@shoplc.com with the screenshots
- RS
- Posts: 5464
- Joined: 4 years ago
Re: New items there but not
Email with screenshot sent!Moderator_Stephanie wrote: ↑4 years agoPlease send an email to customerservice@shoplc.com with the screenshots
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- Posts: 85
- Joined: 4 years ago
Re: New items there but not
Moderator here we go again. Fluorite there but you csnt open. Just so you know. Want to buy........
- RS
- Posts: 5464
- Joined: 4 years ago
Re: New items there but not
I don’t believe that this is something that IT would not have been able to fix by now. It could have. So either IT doesn’t know or it’s a way to tease everyone so they are frothing to buy these things they keep dangling at us then making not available.