Free shipping email?

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RS
Posts: 4549
Joined: 1 year ago

Free shipping email?

Post by RS » 10 months ago

So what happened with THAT issue?

We inquired this morning and haven’t heard a word.

Of course the offer was for today so...yeah...
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Moderator_Miranda
Posts: 47
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Re: Free shipping email?

Post by Moderator_Miranda » 10 months ago

Good morning,
I truly apologize about the Free Shipping promotion that was not working yesterday but no worries, we are honoring it. If you can please email customerservice@shoplc.com with your order number we will be glad to refund you the cost of the shipping. Again, we deeply apologize about the technical issue we ran into.
Thanks,
Miranda A
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RS
Posts: 4549
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Re: Free shipping email?

Post by RS » 10 months ago

Moderator_Miranda wrote:
10 months ago
Good morning,
I truly apologize about the Free Shipping promotion that was not working yesterday but no worries, we are honoring it. If you can please email customerservice@shoplc.com with your order number we will be glad to refund you the cost of the shipping. Again, we deeply apologize about the technical issue we ran into.
Thanks,
Miranda A
Thank you! I will get right on sending that email.
0 x

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RS
Posts: 4549
Joined: 1 year ago

Re: Free shipping email?

Post by RS » 10 months ago

Moderator_Miranda wrote:
10 months ago
Good morning,
I truly apologize about the Free Shipping promotion that was not working yesterday but no worries, we are honoring it. If you can please email customerservice@shoplc.com with your order number we will be glad to refund you the cost of the shipping. Again, we deeply apologize about the technical issue we ran into.
Thanks,
Miranda A
I emailed the above email address two days ago. I still have not received a response. I have also not received a refund on the shipping.

Hello?
4 x

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Moderator_Preston
Posts: 893
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Answers: 1

Re: Free shipping email?

Post by Moderator_Preston » 10 months ago

RS wrote:
10 months ago
Moderator_Miranda wrote:
10 months ago
Good morning,
I truly apologize about the Free Shipping promotion that was not working yesterday but no worries, we are honoring it. If you can please email customerservice@shoplc.com with your order number we will be glad to refund you the cost of the shipping. Again, we deeply apologize about the technical issue we ran into.
Thanks,
Miranda A
I emailed the above email address two days ago. I still have not received a response. I have also not received a refund on the shipping.

Hello?
Good morning,

I deeply apologize if this hasn't been addressed yet. Please forward the email to me at preston.weaver@shoplc.com, and I will make sure it gets taken care of if it hasn't already. Thank you for bring us to our attention, and I hope you are having a great day.
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RS
Posts: 4549
Joined: 1 year ago

Re: Free shipping email?

Post by RS » 10 months ago

Moderator_Preston wrote:
10 months ago
RS wrote:
10 months ago
Moderator_Miranda wrote:
10 months ago
Good morning,
I truly apologize about the Free Shipping promotion that was not working yesterday but no worries, we are honoring it. If you can please email customerservice@shoplc.com with your order number we will be glad to refund you the cost of the shipping. Again, we deeply apologize about the technical issue we ran into.
Thanks,
Miranda A
I emailed the above email address two days ago. I still have not received a response. I have also not received a refund on the shipping.

Hello?
Good morning,

I deeply apologize if this hasn't been addressed yet. Please forward the email to me at preston.weaver@shoplc.com, and I will make sure it gets taken care of if it hasn't already. Thank you for bring us to our attention, and I hope you are having a great day.
Good (early) morning Preston!

No it has not been taken care of yet. I will forward the same email I sent previously to you right now.
Thank you 😊
1 x

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Moderator_Preston
Posts: 893
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Answers: 1

Re: Free shipping email?

Post by Moderator_Preston » 10 months ago

RS wrote:
10 months ago
Moderator_Preston wrote:
10 months ago
RS wrote:
10 months ago


I emailed the above email address two days ago. I still have not received a response. I have also not received a refund on the shipping.

Hello?
Good morning,

I deeply apologize if this hasn't been addressed yet. Please forward the email to me at preston.weaver@shoplc.com, and I will make sure it gets taken care of if it hasn't already. Thank you for bring us to our attention, and I hope you are having a great day.
Good (early) morning Preston!

No it has not been taken care of yet. I will forward the same email I sent previously to you right now.
Thank you 😊
Thank you so much for sending that to me. I have taken care of it, and have responded to you privately! Thank you so much for reaching out!
1 x

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RS
Posts: 4549
Joined: 1 year ago

Re: Free shipping email?

Post by RS » 10 months ago

Moderator_Preston wrote:
10 months ago
RS wrote:
10 months ago
Moderator_Preston wrote:
10 months ago


Good morning,

I deeply apologize if this hasn't been addressed yet. Please forward the email to me at preston.weaver@shoplc.com, and I will make sure it gets taken care of if it hasn't already. Thank you for bring us to our attention, and I hope you are having a great day.
Good (early) morning Preston!

No it has not been taken care of yet. I will forward the same email I sent previously to you right now.
Thank you 😊
Thank you so much for sending that to me. I have taken care of it, and have responded to you privately! Thank you so much for reaching out!
Thank you SO much Preston.
I checked and it is already showing in “pending” transactions.
Many thanks again😊😊😊
2 x

Grizzy
Posts: 174
Joined: 1 year ago

Re: Free shipping email?

Post by Grizzy » 10 months ago

Thank you to Daniel for the same!
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Vicky
Posts: 1567
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Answers: 1

Re: Free shipping email?

Post by Vicky » 10 months ago

I emailed Preston. He responded right away. I already got a email from Paypal that my shipping was refunded.
Thank you Preston !!
2 x

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