Free shipping email?

[RS]

So what happened with THAT issue?

We inquired this morning and haven’t heard a word.

Of course the offer was for today so...yeah...

[Moderator_Miranda]

Good morning,
I truly apologize about the Free Shipping promotion that was not working yesterday but no worries, we are honoring it. If you can please email customerservice@shoplc.com with your order number we will be glad to refund you the cost of the shipping. Again, we deeply apologize about the technical issue we ran into.
Thanks,
Miranda A

[RS]

Good morning,
I truly apologize about the Free Shipping promotion that was not working yesterday but no worries, we are honoring it. If you can please email customerservice@shoplc.com with your order number we will be glad to refund you the cost of the shipping. Again, we deeply apologize about the technical issue we ran into.
Thanks,
Miranda A

Thank you! I will get right on sending that email.

[RS]

Good morning,
I truly apologize about the Free Shipping promotion that was not working yesterday but no worries, we are honoring it. If you can please email customerservice@shoplc.com with your order number we will be glad to refund you the cost of the shipping. Again, we deeply apologize about the technical issue we ran into.
Thanks,
Miranda A

I emailed the above email address two days ago. I still have not received a response. I have also not received a refund on the shipping.

Hello?

[Moderator_Preston]

Good morning,
I truly apologize about the Free Shipping promotion that was not working yesterday but no worries, we are honoring it. If you can please email customerservice@shoplc.com with your order number we will be glad to refund you the cost of the shipping. Again, we deeply apologize about the technical issue we ran into.
Thanks,
Miranda A

I emailed the above email address two days ago. I still have not received a response. I have also not received a refund on the shipping.

Hello?

Good morning,

I deeply apologize if this hasn't been addressed yet. Please forward the email to me at preston.weaver@shoplc.com, and I will make sure it gets taken care of if it hasn't already. Thank you for bring us to our attention, and I hope you are having a great day.

[RS]

Good morning,
I truly apologize about the Free Shipping promotion that was not working yesterday but no worries, we are honoring it. If you can please email customerservice@shoplc.com with your order number we will be glad to refund you the cost of the shipping. Again, we deeply apologize about the technical issue we ran into.
Thanks,
Miranda A

I emailed the above email address two days ago. I still have not received a response. I have also not received a refund on the shipping.

Hello?

Good morning,

I deeply apologize if this hasn't been addressed yet. Please forward the email to me at preston.weaver@shoplc.com, and I will make sure it gets taken care of if it hasn't already. Thank you for bring us to our attention, and I hope you are having a great day.

Good (early) morning Preston!

No it has not been taken care of yet. I will forward the same email I sent previously to you right now.
Thank you

[Moderator_Preston]

I emailed the above email address two days ago. I still have not received a response. I have also not received a refund on the shipping.

Hello?

Good morning,

I deeply apologize if this hasn't been addressed yet. Please forward the email to me at preston.weaver@shoplc.com, and I will make sure it gets taken care of if it hasn't already. Thank you for bring us to our attention, and I hope you are having a great day.

Good (early) morning Preston!

No it has not been taken care of yet. I will forward the same email I sent previously to you right now.
Thank you

Thank you so much for sending that to me. I have taken care of it, and have responded to you privately! Thank you so much for reaching out!

[RS]

Good morning,

I deeply apologize if this hasn't been addressed yet. Please forward the email to me at preston.weaver@shoplc.com, and I will make sure it gets taken care of if it hasn't already. Thank you for bring us to our attention, and I hope you are having a great day.

Good (early) morning Preston!

No it has not been taken care of yet. I will forward the same email I sent previously to you right now.
Thank you

Thank you so much for sending that to me. I have taken care of it, and have responded to you privately! Thank you so much for reaching out!

Thank you SO much Preston.
I checked and it is already showing in “pending” transactions.
Many thanks again

[Grizzy]

Thank you to Daniel for the same!

[Vicky]

I emailed Preston. He responded right away. I already got a email from Paypal that my shipping was refunded.
Thank you Preston !!