Good afternoon Connor,Moderator_Connor wrote: ↑4 years agoGood Afternoon,
We the Moderators actually encourage our users to tag us on the Forum, so that we can be notified of any issues or errors our users are wanting to report. I am sorry to hear that you received an email stating that, though I can personally assure that Danielle, Preston and I do appreciate being tagged and notified about issues.
If you would, please feel free to send an email to customerservice@shoplc.com with a copy of the email, or even the name of the representative who told you such and we'd be happy to look further into this and why that message was sent.
I will try and forward it but
I'm not sure that my phone will let me forward. But you may contact me by phone I printed out the email I will read it to you and give you the moderators name. -Gypsy