Tired of the glitches

honey
Posts: 1395
Joined: 4 years ago

Re: Tired of the glitches

Post by honey » 4 years ago

Gypsy wrote:
4 years ago
honey wrote:
4 years ago
@Gypsy
did that message also thank you for being a member of SLC?

Thanked me for my "understanding "
well, you could tag mod honey(not really mod)....anytime
and I will give you the standard operating procedure message,
and....it still won't get fixed! :)
3 x

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Gypsy
Posts: 4046
Joined: 4 years ago

Re: Tired of the glitches

Post by Gypsy » 4 years ago

honey wrote:
4 years ago
Gypsy wrote:
4 years ago
honey wrote:
4 years ago
@Gypsy
did that message also thank you for being a member of SLC?

Thanked me for my "understanding "
well, you could tag mod honey(not really mod)....anytime
and I will give you the standard operating procedure message,
and....it still won't get fixed! :)
👍 gotcha 😂🤣
2 x

honey
Posts: 1395
Joined: 4 years ago

Re: Tired of the glitches

Post by honey » 4 years ago

RS wrote:
4 years ago
Gypsy wrote:
4 years ago
@JewelryQueen

Be careful when tagging a Moderator
I rec'd an email that they did not want us to tag them that it did not notify them and was not helpful even when trying to assist new forum members or for us to use to "get thier attn"
Did you now? 🤨

Well well...they want our involvement but don’t want us to try and contact them?

What ELSE can I do for you SLC?
are the Mods assigned just to read and not interject anymore?
hmmmm
3 x

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Gypsy
Posts: 4046
Joined: 4 years ago

Re: Tired of the glitches

Post by Gypsy » 4 years ago

honey wrote:
4 years ago
RS wrote:
4 years ago
Gypsy wrote:
4 years ago
@JewelryQueen

Be careful when tagging a Moderator
I rec'd an email that they did not want us to tag them that it did not notify them and was not helpful even when trying to assist new forum members or for us to use to "get thier attn"
Did you now? 🤨

Well well...they want our involvement but don’t want us to try and contact them?

What ELSE can I do for you SLC?
are the Mods assigned just to read and not interject anymore?
hmmmm
Dont know.......this email came from a Moderator
1 x

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RS
Posts: 5464
Joined: 4 years ago

Re: Tired of the glitches

Post by RS » 4 years ago

honey wrote:
4 years ago
RS wrote:
4 years ago
Gypsy wrote:
4 years ago
@JewelryQueen

Be careful when tagging a Moderator
I rec'd an email that they did not want us to tag them that it did not notify them and was not helpful even when trying to assist new forum members or for us to use to "get thier attn"
Did you now? 🤨

Well well...they want our involvement but don’t want us to try and contact them?

What ELSE can I do for you SLC?
are the Mods assigned just to read and not interject anymore?
hmmmm
Perhaps...you see them rarely anymore.

Maybe because we are just TOO WILD!
4 x

honey
Posts: 1395
Joined: 4 years ago

Re: Tired of the glitches

Post by honey » 4 years ago

:lol: "settle down girls." :lol: :roll:
4 x

JewelryQueen
Posts: 2200
Joined: 4 years ago

Re: Tired of the glitches

Post by JewelryQueen » 4 years ago

Does anyone else think this is horse manure? We really have like 12 moderators to just snoop and not help with problems? I do think that except for Danielle and sometimes Preston the responses seem "canned". Robo Moderators--what a concept!
3 x

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Gypsy
Posts: 4046
Joined: 4 years ago

Re: Tired of the glitches

Post by Gypsy » 4 years ago

Gypsy wrote:
4 years ago
I am really tired of the blue box following me around ths screen when I'm typing it makes it so you cant see what you are typing

And I will be in the middle of trying to post to a thread and it will kick me out and sends me over to the community guidelines.

I continuously have to log back into my acct as it continuously kicks me out.

You'd think your IT dept would have a handle on these issues they've been reported numerous times
***Forgot to add that the notifications still only work part of the time ***
3 x

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Moderator_Connor
Posts: 317
Joined: 4 years ago

Re: Tired of the glitches

Post by Moderator_Connor » 4 years ago

Gypsy wrote:
4 years ago
I am really tired of the blue box following me around ths screen when I'm typing it makes it so you cant see what you are typing

And I will be in the middle of trying to post to a thread and it will kick me out and sends me over to the community guidelines.

I continuously have to log back into my acct as it continuously kicks me out.

You'd think your IT dept would have a handle on these issues they've been reported numerous times
Good Afternoon, Gypsy!

Goodness, I am so sorry to hear this has been occurring. This is the first time I've heard of that myself, though I have notified our admin and tech teams to this issue to investigate further for the cause of it. While it is concerning to hear that these errors continue even after being reported, I will be letting our teams know to check for the earlier reports so we can get to the bottom of this error. Please accept my sincerest apologies for any inconvenience caused by this!
2 x

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Moderator_Connor
Posts: 317
Joined: 4 years ago

Re: Tired of the glitches

Post by Moderator_Connor » 4 years ago

Gypsy wrote:
4 years ago
@JewelryQueen

Be careful when tagging a Moderator
I rec'd an email that they did not want us to tag them that it did not notify them and was not helpful even when trying to assist new forum members or for us to use to "get thier attn"
Good Afternoon,

We the Moderators actually encourage our users to tag us on the Forum, so that we can be notified of any issues or errors our users are wanting to report. I am sorry to hear that you received an email stating that, though I can personally assure that Danielle, Preston and I do appreciate being tagged and notified about issues.

If you would, please feel free to send an email to customerservice@shoplc.com with a copy of the email, or even the name of the representative who told you such and we'd be happy to look further into this and why that message was sent.
1 x