Beware of bright30 code

[Gypsy]

Shoplc you would've had an order from me today had your bright30 code worked correctly and deducted the shipping but it didnt
And when I called customer service I was told to just place the order and shipping would be credit back to me. Sorry............

The trust train has left the station.......

because past experience says you'll deduct my money from my acct right away but it isnt immediately credited back and No it's not my banks fault or policy to withhold credits to my acct. So if the code isnt going to work at the time of purchase .....NO SALE

[Blossom]

@Gypsy
That's a valid point! If the code does not apply correctly online, CS should have honored it.

[Gemhound]

Yeppers on that! Been there as well. Never again! So frustrating, and dissapointing.

[OtherSideOfTheTracks]

Shoplc you would've had an order from me today had your bright30 code worked correctly and deducted the shipping but it didnt
And when I called customer service I was told to just place the order and shipping would be credit back to me. Sorry............

The trust train has left the station.......

because past experience says you'll deduct my money from my acct right away but it isnt immediately credited back and No it's not my banks fault or policy to withhold credits to my acct. So if the code isnt going to work at the time of purchase .....NO SALE

THIS! DITTO!

[Moderator_Preston]

Shoplc you would've had an order from me today had your bright30 code worked correctly and deducted the shipping but it didnt
And when I called customer service I was told to just place the order and shipping would be credit back to me. Sorry............

The trust train has left the station.......

because past experience says you'll deduct my money from my acct right away but it isnt immediately credited back and No it's not my banks fault or policy to withhold credits to my acct. So if the code isnt going to work at the time of purchase .....NO SALE

Good morning,

I deeply apologize that this happened. If at all possible, would you be able to send me the item numbers to preston.weaver@shoplc.com so I can look into what I can in this case? I hope your day is going great!

[CC]

Gypsy it is at a point it takes a day for a moderator to get in touch with you. Going back to real time posting would be nice.

[Gypsy]

Shoplc you would've had an order from me today had your bright30 code worked correctly and deducted the shipping but it didnt
And when I called customer service I was told to just place the order and shipping would be credit back to me. Sorry............

The trust train has left the station.......

because past experience says you'll deduct my money from my acct right away but it isnt immediately credited back and No it's not my banks fault or policy to withhold credits to my acct. So if the code isnt going to work at the time of purchase .....NO SALE

Good morning,

I deeply apologize that this happened. If at all possible, would you be able to send me the item numbers to preston.weaver@shoplc.com so I can look into what I can in this case? I hope your day is going great!

@Moderator_Preston

I have sent you an email with info you requested
Thank you for responding- Gypsy

[Gypsy]

@Moderator_Preston

I did call customer service and they did try , unfortunately between yesterday and today the item in my size is no longer available ☹

-Gypsy

[Moderator_Preston]

@Moderator_Preston

I did call customer service and they did try , unfortunately between yesterday and today the item in my size is no longer available ☹

-Gypsy

Good morning,

I deeply apologize that happened. I have reached out to you privately.

[Blossom]

Gypsy it is at a point it takes a day for a moderator to get in touch with you. Going back to real time posting would be nice.

CC
I could not agree more!