Just curious. Why are some items removed from carts to put in RA?
Why do items on Wish List say SOLD when they are on RA? Couldn't we see a notification these items might now be found in RA? We may pay more but to know there's still a chance to own these items would be good info!
Cart/Wish List
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Moderator_Preston
- Posts: 932
- Joined: 4 years ago
Re: Cart/Wish List
Good afternoon,Blossom wrote: ↑4 years agoJust curious. Why are some items removed from carts to put in RA?
Why do items on Wish List say SOLD when they are on RA? Couldn't we see a notification these items might now be found in RA? We may pay more but to know there's still a chance to own these items would be good info!
Thank you so much for your post. If you have an item in your cart (that is not a live TV item, live TV items are on a "first come, first serve" basis) it is secured in your cart. Items automatically get removed from your cart after 6 hours. We do not take items out of someone's cart to add it to the auctions. In regards to the wishlist, because auction and catalogue purchases run on two different systems the catalogue will still show the item as out of stock despite it being available on the auctions. We can certainly pass along your feedback to our Voice of the Customer, who will address it with the right people. Thank you again for your post and for being a part of the Shop LC family!