Ring in missing the top

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Kat
Posts: 201
Joined: 11 months ago

Ring in missing the top

Post by Kat » 1 month ago

I bought item # 3518788 and it was beautiful. Till I wore it out for the first time today and the carved flower fell off at the store!!! 😭😭😭😭😭😭😭😡 I didn't notice it till I got to the car. It was only glued on!!! I'm so sad and mad!!! I don't know what to do about it. I don't think I can buy any rings from here anymore. Mods let the higher ups know not to buy any jewelry that is glued to the rings. If I knew that I wouldn't have bought it.
10 x

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shopLC_alex
Posts: 135
Joined: 4 months ago

Re: Ring in missing the top

Post by shopLC_alex » 1 month ago

Good afternoon,

We're terribly sorry for the experience you had with our merchandise, if you could please email me directly at alex.washington@tjc.tv with your orders information we'll do everything we can to resolve this dilemma for you. Please let us know if there is anything we can do to assist you further. Thank you for being part of our family at Shop LC.
7 x

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Kat
Posts: 201
Joined: 11 months ago

Re: Ring in missing the top

Post by Kat » 1 month ago

Thank you!!! 😊💗 I'll email you later today.
7 x

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Kat
Posts: 201
Joined: 11 months ago

Re: Ring in missing the top

Post by Kat » 1 month ago

I sent you 2 emails and no response back. I sent one that night and 2 days ago. Can you or someone fix this issue? Thanks, Kat
9 x

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Moderator_Preston
Posts: 606
Joined: 1 year ago

Re: Ring in missing the top

Post by Moderator_Preston » 1 month ago

Kat wrote:
1 month ago
I sent you 2 emails and no response back. I sent one that night and 2 days ago. Can you or someone fix this issue? Thanks, Kat
Good morning,

Please forward your email to preston.weaver@shoplc.com so I can help look into this. Thank you!
5 x

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Kat
Posts: 201
Joined: 11 months ago

Re: Ring in missing the top

Post by Kat » 1 month ago

Thank you, I'm at the doctor's office now. I'll send it out in a few hours. Thanks, Kat
9 x

Hot4TENER
Posts: 462
Joined: 10 months ago

Re: Ring in missing the top

Post by Hot4TENER » 1 month ago

Doesn’t surprise me that moderator Alex hasn’t gotten back to you. I’m awaiting a response to an email I sent him on July 2😡
11 x

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Gemsnob
Posts: 2180
Joined: 8 months ago

Re: Ring in missing the top

Post by Gemsnob » 1 month ago

Hot4TENER wrote:
1 month ago
Doesn’t surprise me that moderator Alex hasn’t gotten back to you. I’m awaiting a response to an email I sent him on July 2😡
😳 You are very patient! 💞
11 x

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Kat
Posts: 201
Joined: 11 months ago

Re: Ring in missing the top

Post by Kat » 1 month ago

H4T you are very patient!!!
8 x

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Kat
Posts: 201
Joined: 11 months ago

Re: Ring in missing the top

Post by Kat » 3 weeks ago

Preston, I just sent the email. I had a family emergency this week. Sorry it took that long to send out. Hopefully you get the email. Hope you have a great weekend. Thanks for the help, Kat 😊💗
2 x

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