Ring in missing the top
- Kat
- Posts: 359
- Joined: 4 years ago
Ring in missing the top
I bought item # 3518788 and it was beautiful. Till I wore it out for the first time today and the carved flower fell off at the store!!! I didn't notice it till I got to the car. It was only glued on!!! I'm so sad and mad!!! I don't know what to do about it. I don't think I can buy any rings from here anymore. Mods let the higher ups know not to buy any jewelry that is glued to the rings. If I knew that I wouldn't have bought it.
- shopLC_alex
- Posts: 344
- Joined: 4 years ago
Re: Ring in missing the top
Good afternoon,
We're terribly sorry for the experience you had with our merchandise, if you could please email me directly at alex.washington@tjc.tv with your orders information we'll do everything we can to resolve this dilemma for you. Please let us know if there is anything we can do to assist you further. Thank you for being part of our family at Shop LC.
We're terribly sorry for the experience you had with our merchandise, if you could please email me directly at alex.washington@tjc.tv with your orders information we'll do everything we can to resolve this dilemma for you. Please let us know if there is anything we can do to assist you further. Thank you for being part of our family at Shop LC.
- Kat
- Posts: 359
- Joined: 4 years ago
- Kat
- Posts: 359
- Joined: 4 years ago
Re: Ring in missing the top
I sent you 2 emails and no response back. I sent one that night and 2 days ago. Can you or someone fix this issue? Thanks, Kat
- Moderator_Preston
- Posts: 932
- Joined: 4 years ago
Re: Ring in missing the top
Good morning,
Please forward your email to preston.weaver@shoplc.com so I can help look into this. Thank you!
- Kat
- Posts: 359
- Joined: 4 years ago
Re: Ring in missing the top
Thank you, I'm at the doctor's office now. I'll send it out in a few hours. Thanks, Kat
-
- Posts: 568
- Joined: 4 years ago
Re: Ring in missing the top
Doesn’t surprise me that moderator Alex hasn’t gotten back to you. I’m awaiting a response to an email I sent him on July 2
- Gemsnob
- Posts: 2504
- Joined: 4 years ago
Re: Ring in missing the top
You are very patient!
- Kat
- Posts: 359
- Joined: 4 years ago
Re: Ring in missing the top
Preston, I just sent the email. I had a family emergency this week. Sorry it took that long to send out. Hopefully you get the email. Hope you have a great weekend. Thanks for the help, Kat