correct measurements of the jewelry

[shortee]

I purchased a tanzanite ring. The description says 1.20k of tanzanite and .17k of diamond. the certificate card i received says 1.15 and .15k. Isnt that false advertizing? I just lost .05 points of my tanzanite. Wouldnt that make a difference in the price?

[shopLC_alex]

Good afternoon,

We apologize for any inconvenience this mishap may have caused you. Please contact me directly at alex.washington@tjc.tv so that we may help you come to a resolution.

[anniebelle]

I purchased a tanzanite ring. The description says 1.20k of tanzanite and .17k of diamond. the certificate card i received says 1.5k and .15k. Isnt that false advertizing? I just lost .05 points of my tanzanite. Wouldnt that make a difference in the price?

What certificate card? Never saw one of those. Besides, 1.20 ctw is smaller than 1.5.

[Harlequin]

Annabel, I don’t remember what day it was and if it was just Tanzanite, they had certificates that went with the rings, To authorize the total Carat weight in the Tanzanite and diamond.

[JewelryQueen]

.
Sounds to me like you lost diamond weight not Tanzanite weight. Maybe i just misunderstood. Either way you got took.

[anniebelle]

Annabel, I don’t remember what day it was and if it was just Tanzanite, they had certificates that went with the rings, To authorize the total Carat weight in the Tanzanite and diamond.

Must be one of the high end pieces, out of my range.

[shortee]

I purchased a tanzanite ring. The description says 1.20k of tanzanite and .17k of diamond. the certificate card i received says 1.5k and .15k. Isnt that false advertizing? I just lost .05 points of my tanzanite. Wouldnt that make a difference in the price?

Im sorry. The card said 1.15 on the tanzanite and .15 on diamonds. But on the air they said it was 1.20 and .17 on the diamonds. that adds to 1.37gw. not 1.30

[shortee]

sorry. my bad. the certificate stated 1.15 for the tanzanite and .15 for the diamonds. I lost .07 points of gw on the ring

[shortee]

I purchased a tanzanite ring. The description says 1.20k of tanzanite and .17k of diamond. the certificate card i received says 1.15 and .15k. Isnt that false advertizing? I just lost .05 points of my tanzanite. Wouldnt that make a difference in the price?

well, the Alex guy from shoplc never got ahold of me. that figures. now i found out that everything that is on clearance is non-refundable. Buyer beware! I just got took on my ring i bought.

[Moderator_Connor]

I purchased a tanzanite ring. The description says 1.20k of tanzanite and .17k of diamond. the certificate card i received says 1.15 and .15k. Isnt that false advertizing? I just lost .05 points of my tanzanite. Wouldnt that make a difference in the price?

well, the Alex guy from shoplc never got ahold of me. that figures. now i found out that everything that is on clearance is non-refundable. Buyer beware! I just got took on my ring i bought.

Good Afternoon, shortee!

I am sorry to hear this! Moderator Alex is not currently here today, though we are more than happy to assist with this! If you would, please forward the email to customerservice@shoplc.com so that Moderator Team and I can look into this issue and get it resolved for you. Please accept our sincerest apologies for any inconvenience caused!