Orders
-
- Posts: 794
- Joined: 4 years ago
- Gem Lover
- Posts: 2086
- Joined: 4 years ago
Re: Orders
I know they said on the customer service recording that returns would be delayed 10 days or more due to the storm so I would think orders will be the same.
-
- Posts: 1376
- Joined: 3 years ago
Re: Orders
Austin Texas I think got hit hard also. I doubt anything moves until Texas DEFROSTS. MY SIL WAS born and raised in Lubbock Tx. They have power, he said they are on their own power grid. Don’t know much about TX. H.
- Moderator_Preston
- Posts: 932
- Joined: 4 years ago
Re: Orders
Good evening,
Thank you so much for your post. Unfortunately, there is currently a limited number of staff at the warehouse and delays with couriers due to the weather causing power issues and dangerous road conditions. I apologize if this causes any inconvenience.
-
- Posts: 110
- Joined: 3 years ago
Re: Orders
I returned a handbag item #3494510. I returned it on the 3rd of February. Money has been taken out of my account but no refund. I pray that no more will be taken out. So far 24.91 . No point trying to talk to CS they don't care Moderator Preston or anybody out there PLEASE HELP.
-
- Posts: 263
- Joined: 4 years ago
Re: Orders
None of my orders have shipped in the last 10 days! Good grief! I know conditions are rough but the hosts are there and they keep selling and taking our money....this is getting old fast! I can’t imagine it’s so bad that they can’t ship anything! DHL is already an abomination...I just had a huge box sit at my local sorting center for 9 days before it got delivered! Looks like we won’t get our orders until June! This is insane!! Texas needs to get better prepared or stop selling when they can’t ship!!!
-
- Posts: 24
- Joined: 4 years ago
Re: Orders
Yup, I'm sitting on orders too. I won't buy anything else until the mail starts moving!
-
- Posts: 794
- Joined: 4 years ago