On line measurement not consistently provided
-
- Posts: 5
- Joined: 4 years ago
On line measurement not consistently provided
I am new to the shopLC family and have ordered items that appear larger on the TV. The host will sometimes provide a ruler measurement. This would help to enhance the customer e-commerce experience and reduce the product returns. I would appreciate whatever can be done resolve this Thanks
-
- Posts: 5
- Joined: 4 years ago
On line measurement not consistently provided
I am new to the shopLC family and have ordered items that appear larger on the TV. The host will sometimes provide a ruler measurement. This would help to enhance the customer e-commerce experience and reduce the product returns. I would appreciate whatever can be done resolve this Thanks
- Moderator_Connor
- Posts: 317
- Joined: 4 years ago
Re: On line measurement not consistently provided
Good Evening!JewelryDiva wrote: ↑4 years agoI am new to the shopLC family and have ordered items that appear larger on the TV. The host will sometimes provide a ruler measurement. This would help to enhance the customer e-commerce experience and reduce the product returns. I would appreciate whatever can be done resolve this Thanks
Thank you so much for your feedback & suggestions about the ruler measurements. Your feedback has been forwarded to our teams in charge of the online listings and air showings, as it is certainly a wonderful idea to do it more often.
- Blossom
- Posts: 2040
- Joined: 4 years ago
Re: On line measurement not consistently provided
As would we all JewelryDiva!JewelryDiva wrote: ↑4 years agoI am new to the shopLC family and have ordered items that appear larger on the TV. The host will sometimes provide a ruler measurement. This would help to enhance the customer e-commerce experience and reduce the product returns. I would appreciate whatever can be done resolve this Thanks
- Moderator_Preston
- Posts: 932
- Joined: 4 years ago
Re: On line measurement not consistently provided
Good afternoon,JewelryDiva wrote: ↑4 years agoI am new to the shopLC family and have ordered items that appear larger on the TV. The host will sometimes provide a ruler measurement. This would help to enhance the customer e-commerce experience and reduce the product returns. I would appreciate whatever can be done resolve this Thanks
Thank you so much for your feedback. We have forwarded your comments to our web team, live TV production team, and hosts, so they review the feedback and address it in the future. Thank you again for your feedback, and for being a part of the Shop LC family!
-
- Posts: 1594
- Joined: 4 years ago
Re: On line measurement not consistently provided
Its not only measurements. Its quality too. I asked Dionne whether the TLV ring that is on now is enhanced. Nor she or the Gentleman once mentioned whether the diamonds are natural or enhanced. I received no answer. Also the pic on the website show black inclusion on the baguettes. If this is enhanced and still shows black inclusion, then its a poor quality diamond
You do not have the required permissions to view the files attached to this post.
- Moderator_Preston
- Posts: 932
- Joined: 4 years ago
Re: On line measurement not consistently provided
Good afternoon,
We can confirm from our web team that more consistent measurements on items online is currently in process of being implemented. Thank you all again for your feedback, and for being a part of the Shop LC family!
Best regards,
Preston W.
We can confirm from our web team that more consistent measurements on items online is currently in process of being implemented. Thank you all again for your feedback, and for being a part of the Shop LC family!
Best regards,
Preston W.
- RS
- Posts: 5464
- Joined: 4 years ago
Re: On line measurement not consistently provided
Maybe SLC should enlist the help of many of its customers here in the forum. I bet THEY could get it done in a timely manner.Moderator_Preston wrote: ↑4 years agoGood afternoon,
We can confirm from our web team that more consistent measurements on items online is currently in process of being implemented. Thank you all again for your feedback, and for being a part of the Shop LC family!
Best regards,
Preston W.
Not only for jewelry but for clothing and accessory items as well let’s not forget.
-
- Posts: 563
- Joined: 4 years ago
Re: On line measurement not consistently provided
I think we already help them enough. It’s their jobRS wrote: ↑4 years agoMaybe SLC should enlist the help of many of its customers here in the forum. I bet THEY could get it done in a timely manner.Moderator_Preston wrote: ↑4 years agoGood afternoon,
We can confirm from our web team that more consistent measurements on items online is currently in process of being implemented. Thank you all again for your feedback, and for being a part of the Shop LC family!
Best regards,
Preston W.
Not only for jewelry but for clothing and accessory items as well let’s not forget.
to do it correctly