MODERATORS HELP

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Moderator_Danielle
Posts: 783
Joined: 2 years ago

Re: MODERATORS HELP

Post by Moderator_Danielle » 6 months ago

Hello there can you confirm the timeframe you called to help with the investigation?
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anniebelle
Posts: 3137
Joined: 1 year ago

Re: MODERATORS HELP

Post by anniebelle » 6 months ago

AD wrote:
6 months ago
A….. why the faces….. :lol:
H..... The response Alex gave, doesn't make sense. Does it?
6 x

User avatar
shopLC_alex
Posts: 351
Joined: 1 year ago

Re: MODERATORS HELP

Post by shopLC_alex » 6 months ago

anniebelle wrote:
6 months ago
AD wrote:
6 months ago
A….. why the faces….. :lol:
H..... The response Alex gave, doesn't make sense. Does it?
apologies if I may not have worded it clearly. From what I understood, you had an issue that didn't get resolved due to a miscommunication with customer service. I was simply asking that you elaborate on the issue here for further assistance. Sorry for the confusion.
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AD
Posts: 1377
Joined: 1 year ago

Re: MODERATORS HELP

Post by AD » 6 months ago

It’s all good Moderator Alex 😊
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AD
Posts: 1377
Joined: 1 year ago

Re: MODERATORS HELP

Post by AD » 6 months ago

Moderator Danielle:….. I believe it was more than 4 hours ago. If I call again I will document the hour. Thank you 😊
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Spooky
Posts: 545
Joined: 2 years ago

Re: MODERATORS HELP

Post by Spooky » 6 months ago

anniebelle wrote:
6 months ago
AD wrote:
6 months ago
You get em. A….. this is ridiculous, spooky, AND BE CORRECTED ONCE AND FOR ALL. Immediately!!!!! CS wasn’t any help today, kept transferring me don’t think they understood me….. they didn’t speak English very well at all 🤨………..😊
I was shopping at another jewelry channel the other day, the rep that took my order spoke with an Indian accent!!! :lol:
I had called cs a few weeks back to check on a refund
for a return. An Indian woman answered the phone. I was surprised but I got my issue resolved quickly. My cable company has their phone center in Nicaragua which seems strange but I think we all have had experiences with tech support on our phones, cable,
other shopping networks, etc. Being polite never hurts.
5 x

AD
Posts: 1377
Joined: 1 year ago

Re: MODERATORS HELP

Post by AD » 6 months ago

I have always been polite, never rude would not want CS TO BE RUDE TO ME 😊.
3 x

Spooky
Posts: 545
Joined: 2 years ago

Re: MODERATORS HELP

Post by Spooky » 6 months ago

AD wrote:
6 months ago
I have always been polite, never rude would not want CS TO BE RUDE TO ME 😊.
Sorry AD. Didn’t mean to imply you’re not polite. 🌈
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