MODERATORS HELP

User avatar
Moderator_Danielle
Posts: 778
Joined: 4 years ago

Re: MODERATORS HELP

Post by Moderator_Danielle » 3 years ago

Hello there can you confirm the timeframe you called to help with the investigation?
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anniebelle
Posts: 3134
Joined: 4 years ago

Re: MODERATORS HELP

Post by anniebelle » 3 years ago

AD wrote:
3 years ago
A….. why the faces….. :lol:
H..... The response Alex gave, doesn't make sense. Does it?
6 x

User avatar
shopLC_alex
Posts: 344
Joined: 4 years ago

Re: MODERATORS HELP

Post by shopLC_alex » 3 years ago

anniebelle wrote:
3 years ago
AD wrote:
3 years ago
A….. why the faces….. :lol:
H..... The response Alex gave, doesn't make sense. Does it?
apologies if I may not have worded it clearly. From what I understood, you had an issue that didn't get resolved due to a miscommunication with customer service. I was simply asking that you elaborate on the issue here for further assistance. Sorry for the confusion.
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AD
Posts: 1376
Joined: 3 years ago

Re: MODERATORS HELP

Post by AD » 3 years ago

It’s all good Moderator Alex 😊
3 x

AD
Posts: 1376
Joined: 3 years ago

Re: MODERATORS HELP

Post by AD » 3 years ago

Moderator Danielle:….. I believe it was more than 4 hours ago. If I call again I will document the hour. Thank you 😊
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Spooky
Posts: 563
Joined: 4 years ago

Re: MODERATORS HELP

Post by Spooky » 3 years ago

anniebelle wrote:
3 years ago
AD wrote:
3 years ago
You get em. A….. this is ridiculous, spooky, AND BE CORRECTED ONCE AND FOR ALL. Immediately!!!!! CS wasn’t any help today, kept transferring me don’t think they understood me….. they didn’t speak English very well at all 🤨………..😊
I was shopping at another jewelry channel the other day, the rep that took my order spoke with an Indian accent!!! :lol:
I had called cs a few weeks back to check on a refund
for a return. An Indian woman answered the phone. I was surprised but I got my issue resolved quickly. My cable company has their phone center in Nicaragua which seems strange but I think we all have had experiences with tech support on our phones, cable,
other shopping networks, etc. Being polite never hurts.
5 x

AD
Posts: 1376
Joined: 3 years ago

Re: MODERATORS HELP

Post by AD » 3 years ago

I have always been polite, never rude would not want CS TO BE RUDE TO ME 😊.
3 x

Spooky
Posts: 563
Joined: 4 years ago

Re: MODERATORS HELP

Post by Spooky » 3 years ago

AD wrote:
3 years ago
I have always been polite, never rude would not want CS TO BE RUDE TO ME 😊.
Sorry AD. Didn’t mean to imply you’re not polite. 🌈
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