Real or Plastic Post Gone Again! UPDATE!

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colljoe
Posts: 29
Joined: 2 years ago

Real or Plastic Post Gone Again! UPDATE!

Post by colljoe » 5 months ago

Somehow, my post about questions concerning item #6072333 was real gemstones or plastic, is gone. It came up by another person who said they did a test on them and they were plastic. I, and I know many of you, were very concerned about real or plastic and the fact the description says gemstones. Just wanted to find out. If they are not real, then please put that in description so we all know what we are buying. It then came up by another customers that said the Bone was not real, and that they did a test, and it was resin. Why was this post taken down before we got an answer? I would like an answer so I will know what I am purchasing, from here forward.
Last edited by colljoe 4 months ago, edited 1 time in total.
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Bella
Posts: 175
Joined: 2 years ago

Re: Real or Plastic Post Gone Again!

Post by Bella » 5 months ago

This whole situation just looks so bad for SLC. I think they are their own worst enemy at times!
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colljoe
Posts: 29
Joined: 2 years ago

Re: Real or Plastic Post Gone Again!

Post by colljoe » 4 months ago

Still waiting for them to get the answer from the department who is searching for the other department to find the answer to a simple question that takes a memo to pass through departments that are waiting for that department to answer. :?
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colljoe
Posts: 29
Joined: 2 years ago

Re: Real or Plastic Post Gone Again!

Post by colljoe » 4 months ago

UPDATE: Concerning this issue. I received an email from Shop LC Surveys and Lead Customer Experience Specialists asking me about my experience with Shop LC and/or any issues. I took this opportunity to express my concern about the Real or Plastic issue. To my surprise, I actually received a phone call from this Lead Customer Specialists addressing the issue. I was reassured that the items in question are indeed REAL, not plastic. How simple was that? Communication is the key and MODERATORS, if you take questions and concerns, please be prepared to answer them in a timely manner. Otherwise, it leads others to question your integrity as to the validity of your gems.
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Margui
Posts: 1229
Joined: 2 years ago

Re: Real or Plastic Post Gone Again! UPDATE!

Post by Margui » 4 months ago

Every Jewerly company should be disclose their products origin. ShopLC is not the exception or it would considered fraudulent, if they don't disclose their products.
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