Moderator - Refund help please

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Jo
Posts: 96
Joined: 2 years ago

Moderator - Refund help please

Post by Jo » 3 months ago

Last September I placed two separate orders for two shungite bracelets. That was four bracelets total. They were $39.99 each. A couple of weeks later the exact same bracelets were being sold for $24.99. I called within the 30 day price adjustment period and I was told they would send me a $60.00 refund. I waited for several weeks. By December it still hadn't been sent. I called again and was told it would be processed immediately. It was not! I've called two more times since but have hung up after being on hold for over 30 minutes. Can you please get your company to honor this obligation!
The two orders were placed on September 25, 2021. They were $86.58 each.
3 x

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