Issues with forum again

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Gemsnob
Posts: 2180
Joined: 8 months ago

Issues with forum again

Post by Gemsnob » 6 months ago

Im having trouble with the forum again. I got a "bad gateway" message when trying to log on. Its extremely slow and my concern is back. What is going on?
2 x

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Blossom
Posts: 2021
Joined: 10 months ago

Re: Issues with forum again

Post by Blossom » 6 months ago

Gemsnob wrote:
6 months ago
Im having trouble with the forum again. I got a "bad gateway" message when trying to log on. Its extremely slow and my concern is back. What is going on?
Hmmmm. I'm not experiencing anything unusual. It's always slow for me. I've gotten that same message w/other parts of their website but not w/forum...yet! Hope it's not a sign of trouble.
3 x

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Moderator_Preston
Posts: 606
Joined: 1 year ago

Re: Issues with forum again

Post by Moderator_Preston » 6 months ago

Gemsnob wrote:
6 months ago
Im having trouble with the forum again. I got a "bad gateway" message when trying to log on. Its extremely slow and my concern is back. What is going on?
Good morning,

Thank you so much for bringing this to our attention. I have gone ahead and reported this issue to our web department, but would you mind emailing me at preston.weaver@shoplc.com with the device you are using (and operating system), web browser, and what you were doing before you ran into this error? Thank you again for your message, and for being a part of the Shop LC family!
0 x

User avatar
RS
Posts: 3835
Joined: 10 months ago

Re: Issues with forum again

Post by RS » 6 months ago

Moderator_Preston wrote:
6 months ago
Gemsnob wrote:
6 months ago
Im having trouble with the forum again. I got a "bad gateway" message when trying to log on. Its extremely slow and my concern is back. What is going on?
Good morning,

Thank you so much for bringing this to our attention. I have gone ahead and reported this issue to our web department, but would you mind emailing me at preston.weaver@shoplc.com with the device you are using (and operating system), web browser, and what you were doing before you ran into this error? Thank you again for your message, and for being a part of the Shop LC family!
I ran into the same issue Preston.

504 bad gateway

The ONLY thing I was doing, the ONLY page up on my iPad was the SLC forum.

This continues to concern me.

I have recently (as of two days ago) cleared my cache and history so it’s not an issue of a jumble.

This is the only site I visit with these continuous problems. Also page loading, getting messages such as “problem loading new items blah blah blah”...,that happens daily.
3 x

User avatar
Gemsnob
Posts: 2180
Joined: 8 months ago

Re: Issues with forum again

Post by Gemsnob » 6 months ago

RS wrote:
6 months ago
Moderator_Preston wrote:
6 months ago
Gemsnob wrote:
6 months ago
Im having trouble with the forum again. I got a "bad gateway" message when trying to log on. Its extremely slow and my concern is back. What is going on?
Good morning,

Thank you so much for bringing this to our attention. I have gone ahead and reported this issue to our web department, but would you mind emailing me at preston.weaver@shoplc.com with the device you are using (and operating system), web browser, and what you were doing before you ran into this error? Thank you again for your message, and for being a part of the Shop LC family!
I ran into the same issue Preston.

504 bad gateway

The ONLY thing I was doing, the ONLY page up on my iPad was the SLC forum.

This continues to concern me.

I have recently (as of two days ago) cleared my cache and history so it’s not an issue of a jumble.

This is the only site I visit with these continuous problems. Also page loading, getting messages such as “problem loading new items blah blah blah”...,that happens daily.
I also cleard my cache. Things seem better at the moment but with you having the same issue on an Ipad and me on an Android, I think its on their end somewhere.
3 x

User avatar
Gypsy
Posts: 3192
Joined: 9 months ago

Re: Issues with forum again

Post by Gypsy » 6 months ago

Well I dont know if it is the forum , the internet or my phone but I've just now have been able to log on not only here but internet.
2 x

User avatar
Moderator_Preston
Posts: 606
Joined: 1 year ago

Re: Issues with forum again

Post by Moderator_Preston » 6 months ago

Gypsy wrote:
6 months ago
Well I dont know if it is the forum , the internet or my phone but I've just now have been able to log on not only here but internet.
RS wrote:
6 months ago
Moderator_Preston wrote:
6 months ago
Gemsnob wrote:
6 months ago
Im having trouble with the forum again. I got a "bad gateway" message when trying to log on. Its extremely slow and my concern is back. What is going on?
Good morning,

Thank you so much for bringing this to our attention. I have gone ahead and reported this issue to our web department, but would you mind emailing me at preston.weaver@shoplc.com with the device you are using (and operating system), web browser, and what you were doing before you ran into this error? Thank you again for your message, and for being a part of the Shop LC family!
I ran into the same issue Preston.

504 bad gateway

The ONLY thing I was doing, the ONLY page up on my iPad was the SLC forum.

This continues to concern me.

I have recently (as of two days ago) cleared my cache and history so it’s not an issue of a jumble.

This is the only site I visit with these continuous problems. Also page loading, getting messages such as “problem loading new items blah blah blah”...,that happens daily.
Good morning,

Thank you both for your messages. If at all possible, would you mind providing the information I also asked from Gemsnob to preston.weaver@shoplc.com so I can also forward it to our web department? Thank you both for your posts, and for being a part of the Shop LC family!
2 x

User avatar
Gypsy
Posts: 3192
Joined: 9 months ago

Re: Issues with forum again

Post by Gypsy » 6 months ago

@Moderator_Preston

I think my problem was an internet issue on my end.
I've been on phone with cable company.and I THINK it has been corrected. But thank you very much ! If I still have issues I will contact you - again thank you
Gypsy
1 x

User avatar
Moderator_Preston
Posts: 606
Joined: 1 year ago

Re: Issues with forum again

Post by Moderator_Preston » 6 months ago

Good afternoon everyone,

Thank you everyone for your patience. I just received word from our web team that this issue has been resolved. If anybody else runs into any issues in the future, please do not hesitate to let us know. Thank you all for reporting this, and for being a part of the Shop LC family!
3 x

User avatar
RS
Posts: 3835
Joined: 10 months ago

Re: Issues with forum again

Post by RS » 6 months ago

Moderator_Preston wrote:
6 months ago
Gypsy wrote:
6 months ago
Well I dont know if it is the forum , the internet or my phone but I've just now have been able to log on not only here but internet.
RS wrote:
6 months ago
Moderator_Preston wrote:
6 months ago


Good morning,

Thank you so much for bringing this to our attention. I have gone ahead and reported this issue to our web department, but would you mind emailing me at preston.weaver@shoplc.com with the device you are using (and operating system), web browser, and what you were doing before you ran into this error? Thank you again for your message, and for being a part of the Shop LC family!
I ran into the same issue Preston.

504 bad gateway

The ONLY thing I was doing, the ONLY page up on my iPad was the SLC forum.

This continues to concern me.

I have recently (as of two days ago) cleared my cache and history so it’s not an issue of a jumble.

This is the only site I visit with these continuous problems. Also page loading, getting messages such as “problem loading new items blah blah blah”...,that happens daily.
Good morning,

Thank you both for your messages. If at all possible, would you mind providing the information I also asked from Gemsnob to preston.weaver@shoplc.com so I can also forward it to our web department? Thank you both for your posts, and for being a part of the Shop LC family!
I just got home from meetings but I did send you an email.
Thanks!
3 x

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