Free auction shipping with autopay
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- Posts: 199
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Free auction shipping with autopay
Attn: @Moderator_Connor or any moderator or SLC customer that knows the answer to this question: Today I received an email from SLC that introduces free shipping on all online auctions with autopay. Is there any dollar limit to qualify for free shipping?
- Moderator_Danielle
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Re: Free auction shipping with autopay
Hello thank you that is great question. No there is not a dollar limit requirement. The only requirement is to sign up for autopay.
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- Posts: 199
- Joined: 4 years ago
Re: Free auction shipping with autopay
Thank you Danielle! I did a live chat with a guy from customer service and he told me there was a $50 minimum before the free shipping was applied. I don’t think he was advised of the email that was sent out today.
- Moderator_Danielle
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Re: Free auction shipping with autopay
Thank you I am checking with the team right now
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Re: Free auction shipping with autopay
Danielle, I sent an email to you with a copy of the email that SLC sent out today. As usual, thank you for your help and for listening to our concerns!
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Re: Free auction shipping with autopay
The "free shipping with autopay" is a new live header on the auction pay. As far as the "orders over $50" getting free shipping, that is not new as I have used this feature several times in the past. What is this new "free shipping with autopay"? When I click on the header it disappears and takes me back to the same auction page, minus the "free shipping with autopay" header. This could get real confusing for customers...please clarify.
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Re: Free auction shipping with autopay
Moderator_Danielle I just tried the free shipping on rising auction. I won an auction for a $1 clicked on the free shipping banner and the same thing happened to me as sitdownmut. The banner disappeared and I was then on the RA page. I am expected to pay $2.99 S&H on a lightweight item I won for a $1. I would not have bid if I knew it wasn't going to work
- Gypsy
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Re: Free auction shipping with autopay
Good morning -
the way I read the email and from Danielle's post I don't think the RA free shipping is automatic, you need to sign up for AUTOPAY first. Good luck
- Gypsy
the way I read the email and from Danielle's post I don't think the RA free shipping is automatic, you need to sign up for AUTOPAY first. Good luck
- Gypsy
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- Joined: 3 years ago
Re: Free auction shipping with autopay
Gypsy :... I agree, Danielle made the comment about signing up for AUTO PAY . Glad you are safe....H.
- Derby
- Posts: 44
- Joined: 4 years ago
Re: Free auction shipping with autopay
I've signed for auto-pay to get free shipping on auctions. But I am still confused and I don't really understand how it works. One item, I won, was auto-paid instantly and showed in my Order History, but the other one (won few minutes later) is still hanging in my cart. So, I am testing how it works, because in the description "How auto-pay works" was something like that all auction items won during a day are paid (auto-pay) at midnight, but maybe item put on auction before midnight are paid instantly and items put after midnight have to wait until the next midnight.