To one of the moderators
I placed an order today for diamond earrings. The money was taken out of the account t but no order. I called customer service and spoke to a very unhelpful woman. I was told it was a ghost order. Never heard of that ever. She said I had an " inconvenience " when I p!aced the order. whatever that means its nonsense. Now I ha e to wait 3-5 days for my money to come back. Not acceptable and not happy. She told me to call my bank if I wasn't happy.
Ghost Order
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Ghost Order
Last edited by Moderator_Preston 3 years ago, edited 1 time in total.
Reason: removed personal information
Reason: removed personal information
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- Posts: 218
- Joined: 4 years ago
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Re: Ghost Order
You need to tag a moderator, they no longer read every post in real time.
- Gypsy
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Re: Ghost Order
@Moderator_DanielleTeachergirl wrote: ↑3 years agoTo one of the moderators
I placed an order today for diamond earrings. The money was taken out of the account t but no order. I called customer service and spoke to a very unhelpful woman. I was told it was a ghost order. Never heard of that ever. She said I had an " inconvenience " when I p!aced the order. whatever that means its nonsense. Now I ha e to wait 3-5 days for my money to come back. Not acceptable and not happy. She told me to call my bank if I wasn't happy.
Susan Parker kisszena@aol.com
@Moderator_Preston
Can you PLEASE assist this customer -Gypsy
- Moderator_Preston
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Re: Ghost Order
Good morning,Teachergirl wrote: ↑3 years agoTo one of the moderators
I placed an order today for diamond earrings. The money was taken out of the account t but no order. I called customer service and spoke to a very unhelpful woman. I was told it was a ghost order. Never heard of that ever. She said I had an " inconvenience " when I p!aced the order. whatever that means its nonsense. Now I ha e to wait 3-5 days for my money to come back. Not acceptable and not happy. She told me to call my bank if I wasn't happy.
I deeply apologize that this happened. Please reach out to me at preston.weaver@shoplc.com with any details.