- Posts: 395
- Joined: 2 months ago
Hi there! I got full satisfaction! I am the one deleting my posts because I choose to. When the last I is dotted and the last t crossed, will be time to delete my account. Tootles!
Last edited by Rolltide 1 week ago, edited 1 time in total.
- Posts: 867
- Joined: 5 months ago
I sent back a clearance item that the chain came so knotted, that no tool was able to unknot it. When I got the refund, they deducted 25%. I had a fit. Customer service blamed it on a warehouse error and refunded the 25%. Had they paid a quality assurance person, that knotted chain would not have been shipped. Its very aggravating when I have to return something. The long wait at the post office is just a part of it. I think if a company was fined for sending damaged goods, a lot less would be shipped damaged
- Posts: 595
- Joined: 6 months ago
Rolltide: And if an item gets cancelled for an unknown reason, they should notified the customer by e-mail. I found out that was happened to me with a pair of earrings that I recently ordered.
Last edited by Margui 3 weeks ago, edited 1 time in total.