Calling Customer Service

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OtherSideOfTheTracks
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Re: Calling Customer Service

Post by OtherSideOfTheTracks » 9 months ago

D-Flawless wrote:
9 months ago
Dang! Now if only Merilee would get mad and stop buying from ShopLC!! I’d do the happy dance for a month straight!! 💃🤣
Ha! I know what you mean! I have a person I lose to every time - Debbie W. <<<< Debbie has deep pockets!
4 x

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Gemsnob
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Re: Calling Customer Service

Post by Gemsnob » 9 months ago

OtherSideOfTheTracks wrote:
9 months ago
D-Flawless wrote:
9 months ago
Dang! Now if only Merilee would get mad and stop buying from ShopLC!! I’d do the happy dance for a month straight!! 💃🤣
Ha! I know what you mean! I have a person I lose to every time - Debbie W. <<<< Debbie has deep pockets!
I wonder if any of these people with deep pockets ever shop online or TV? Do they realize they are overpaying? 🙀
5 x

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OtherSideOfTheTracks
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Joined: 1 year ago

Re: Calling Customer Service

Post by OtherSideOfTheTracks » 9 months ago

Gemsnob wrote:
9 months ago
OtherSideOfTheTracks wrote:
9 months ago
D-Flawless wrote:
9 months ago
Dang! Now if only Merilee would get mad and stop buying from ShopLC!! I’d do the happy dance for a month straight!! 💃🤣
Ha! I know what you mean! I have a person I lose to every time - Debbie W. <<<< Debbie has deep pockets!
I wonder if any of these people with deep pockets ever shop online or TV? Do they realize they are overpaying? 🙀
I gulp at the final prices for Kyanite auctions! Kyanite! Check that out when you are bored. I have all the pieces I want from what's offered on the auction here so now it's just the cherry on the cake if I win. It's very unusual if I win and I don't know how I win when I do win bc i bid low. It's a strange auction.
4 x

Catticus
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Joined: 1 year ago

Re: Calling Customer Service

Post by Catticus » 9 months ago

I believe people get competitive and often angry. Like: You're not outbidding ME! You won't win this NOW!"

It's like "If I can't have it, neither can you!"

I've had people follow me around and make all my bids super high just because I won something they bid on.

I have also noticed that when there are certain items that are the same thing with slight differences; colors, design work , etc., the one that is most wanted soon gets taken from their shopping site and placed in the auctions.

SLC knows people will "fight" over these items and bid AND PAY higher than they would have sold for.

They should change the name of the auctions from RA to CT: "Cut Throat." Because that's what it's become.

If it was "in person", it would actually be dangerous!

Even online it can feel that way! Like any minute someone who's mad because you won an item over them is going to reach through your screen and grab your fingers!
👊🏼 👹 ☠️ 🤛🏼 👺
4 x

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Gem Lover
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Re: Calling Customer Service

Post by Gem Lover » 9 months ago

I am sorry you ladies are being treated this way, it is pretty bad when you are buying regular items and they will not take them back, maybe they are having financial problems, or someone has not been trained properly and does not know the difference between clearance and regular items. Ladies if you shop online it is also a good idea to take a screen shot to prove it does not say clearance.
3 x

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OtherSideOfTheTracks
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Re: Calling Customer Service

Post by OtherSideOfTheTracks » 9 months ago

Catticus wrote:
9 months ago
I believe people get competitive and often angry. Like: You're not outbidding ME! You won't win this NOW!"

It's like "If I can't have it, neither can you!"

I've had people follow me around and make all my bids super high just because I won something they bid on.

I have also noticed that when there are certain items that are the same thing with slight differences; colors, design work , etc., the one that is most wanted soon gets taken from their shopping site and placed in the auctions.

SLC knows people will "fight" over these items and bid AND PAY higher than they would have sold for.

They should change the name of the auctions from RA to CT: "Cut Throat." Because that's what it's become.

If it was "in person", it would actually be dangerous!

Even online it can feel that way! Like any minute someone who's mad because you won an item over them is going to reach through your screen and grab your fingers!
👊🏼 👹 ☠️ 🤛🏼 👺
No kidding about calling it "Cut Throat" lol! I also can't believe how many bids are made in 2 seconds! I place my max bid and forget about it. I will check in and if I see I won I'm super thrilled as I know my bid is not over $20.
1 x

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OtherSideOfTheTracks
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Re: Calling Customer Service

Post by OtherSideOfTheTracks » 9 months ago

Gem Lover wrote:
9 months ago
I am sorry you ladies are being treated this way, it is pretty bad when you are buying regular items and they will not take them back, maybe they are having financial problems, or someone has not been trained properly and does not know the difference between clearance and regular items. Ladies if you shop online it is also a good idea to take a screen shot to prove it does not say clearance.
You bet I will! If I get stuck with this, I won't be buying anymore anyway. But think about this. When SLC was doing the Clearance event, we all talked about why people would risk buying an item that was expensive when you couldn't return it. Pretty risky. I remember that very well. I was very aware of that that and I didn't order anything from clearance, even less expensive items, because I didn't want to risk not being able to return an item. So, now apply that to Anthill Garnet. Why would I buy so many pieces if I thought I couldn't return it? Anthill Garnet was not on clearance . Am I wrong? Did anyone buy Anthill Garnet and return it?
3 x

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OtherSideOfTheTracks
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Re: Calling Customer Service

Post by OtherSideOfTheTracks » 9 months ago

Rolltide wrote:
9 months ago
Gem Lover wrote:
9 months ago
I am sorry you ladies are being treated this way, it is pretty bad when you are buying regular items and they will not take them back, maybe they are having financial problems, or someone has not been trained properly and does not know the difference between clearance and regular items. Ladies if you shop online it is also a good idea to take a screen shot to prove it does not say clearance.
Thanks for the sentiments Gem Lover, but I am beyond angry. I am done. Guess you didn't see my post on another thread. The day I do screen shots in order to shop with someone is the day ^ell is froze over and I am left behind, and there is no other way for me to buy food to survive but to do that, would be the only way. I am still going to report the whole thing because something is not right. I now realize that they put fresh, brand new spanking "yellow tags" on the merchandise they have sent back, when what I originally received had white tags, and one of the rings had no tag. I will bet that when I receive the garnet rings they have sent, which they have now admitted was not on clearance, that they will have put the yellow tags on them, as well. This company is rank, dishonest and criminal.
Yep. They did it.
3 x

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Gypsy
Posts: 3570
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Re: Calling Customer Service

Post by Gypsy » 9 months ago

Gemsnob wrote:
9 months ago
OtherSideOfTheTracks wrote:
9 months ago
D-Flawless wrote:
9 months ago
Dang! Now if only Merilee would get mad and stop buying from ShopLC!! I’d do the happy dance for a month straight!! 💃🤣
Ha! I know what you mean! I have a person I lose to every time - Debbie W. <<<< Debbie has deep pockets!
I wonder if any of these people with deep pockets ever shop online or TV? Do they realize they are overpaying? 🙀
I've wondered the same thing. Sometimes I would sit and talk to the over bidders saying. WHY ? JUST WHY
3 x

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Gypsy
Posts: 3570
Joined: 1 year ago

Re: Calling Customer Service

Post by Gypsy » 9 months ago

Catticus wrote:
9 months ago
I believe people get competitive and often angry. Like: You're not outbidding ME! You won't win this NOW!"

It's like "If I can't have it, neither can you!"

I've had people follow me around and make all my bids super high just because I won something they bid on.

I have also noticed that when there are certain items that are the same thing with slight differences; colors, design work , etc., the one that is most wanted soon gets taken from their shopping site and placed in the auctions.

SLC knows people will "fight" over these items and bid AND PAY higher than they would have sold for.

They should change the name of the auctions from RA to CT: "Cut Throat." Because that's what it's become.

If it was "in person", it would actually be dangerous!

Even online it can feel that way! Like any minute someone who's mad because you won an item over them is going to reach through your screen and grab your fingers!
👊🏼 👹 ☠️ 🤛🏼 👺
I agree Catticus- when I was still on RA's there were times when I felt "followed" same people trying to outbid at last munute or putting in ridiculous high bids at last second so I would lose ☹ it got frustrating
2 x