Hello,Rolltide wrote: ↑2 years ago@Moderator_Danielle I received your email, and I refigured everything. I was reading your budget pay system wrong. Where it says "already paid" I thought that only reflected the first payment taken, but I now realize that amount changes with every payment that is taken out. The total I paid for all six items, including tax and shipping, was 271.39, and the total amount refunded was 249.44. So I guess you just kept 21.95 for what? Shipping on the two garnet rings both ways? That's some high shipping lol. The shipping on each ring was 2.99, and of course they came in the same bag, then the label I used to return them both in the same bag was supposed to be charge of no more than 6.95 for up to 5 pounds? Thought you could check on that? Also, under my budget pays for these 6 items, it says for me to call the toll free customer service number to pay for the items, and I need that fixed so it doesn't eventually go to a collection agency and then hit my credit, as I understand is likely to happen with that message on there, and I am sure you don't want that, right? Could you fix this for me? Anyways, just wanted to let you know and get your assistance with this. Thanks.
I am currently double checking the refunds and I'll email back.