Website issues caused me to lose order

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RS
Posts: 5464
Joined: 4 years ago

Website issues caused me to lose order

Post by RS » 4 years ago

I was trying to order the Hessionite garnet pendant. I have the matching ring. And because of your constant website glitches my cart was emptied and the item is sold out.

If you are going to have this much activity on the site please make sure it can handle the traffic. 😡
4 x

Teachergirl
Posts: 218
Joined: 4 years ago

Re: Website issues caused me to lose order

Post by Teachergirl » 4 years ago

I've had the same problem in many occasions. I think they're growing faster than they can handle.
3 x

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Gem Lover
Posts: 2086
Joined: 4 years ago

Re: Website issues caused me to lose order

Post by Gem Lover » 4 years ago

I have had this happen many times and I called and complained but they do not seem to care and it was items that I wanted really bad, this has been happening for months now.
3 x

User avatar
RS
Posts: 5464
Joined: 4 years ago

Re: Website issues caused me to lose order

Post by RS » 4 years ago

I GOT IT!

I stalked and stalked and three popped back in. I was able to get one.

Thanks again to Preston as well.

😊
2 x

User avatar
Moderator_Danielle
Posts: 778
Joined: 4 years ago

Re: Website issues caused me to lose order

Post by Moderator_Danielle » 4 years ago

Teachergirl wrote:
4 years ago
I've had the same problem in many occasions. I think they're growing faster than they can handle.
Thanks so much for providing your feedback! Are there any orders that we can assist you with?
0 x

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Moderator_Danielle
Posts: 778
Joined: 4 years ago

Re: Website issues caused me to lose order

Post by Moderator_Danielle » 4 years ago

Gem Lover wrote:
4 years ago
I have had this happen many times and I called and complained but they do not seem to care and it was items that I wanted really bad, this has been happening for months now.
Hello, thanks for providing your feedback. I have sent a private message to you.
0 x

User avatar
Moderator_Danielle
Posts: 778
Joined: 4 years ago

Re: Website issues caused me to lose order

Post by Moderator_Danielle » 4 years ago

RS wrote:
4 years ago
I GOT IT!

I stalked and stalked and three popped back in. I was able to get one.

Thanks again to Preston as well.

😊
We are glad to help!
1 x

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