Regarding mailed documents and reports from Shop LC customer service.

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Moderator_Preston
Posts: 606
Joined: 1 year ago

Regarding mailed documents and reports from Shop LC customer service.

Post by Moderator_Preston » 4 months ago

Good afternoon everyone,

As of today, 03/24/2020 we not going to be able to mail out the following printed documents to customers until further notice due to the fact that agents will be working remotely due to the COVID-19 situation:

  • Sales order histories
  • BudgetPay order histories or statements
  • Invoices
  • Return labels
  • Investigation Letters
  • Refund Reports
  • Or any other printed documents
We will still be happy to email any of these documents, and as soon we return back to work we will let everyone know. I deeply apologize for any inconvenience this may cause, and I hope everyone is having a beautiful day!
5 x

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Gypsy
Posts: 3189
Joined: 9 months ago

Re: Regarding mailed documents and reports from Shop LC customer service.

Post by Gypsy » 4 months ago

@Moderator_Preston

Thank you for that information !!!
That answers my email from this morning
-Gypsy
2 x

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Kat
Posts: 201
Joined: 11 months ago

Re: Regarding mailed documents and reports from Shop LC customer service.

Post by Kat » 4 months ago

Thanks for the info ☺️
3 x

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