NEED TO EDIT PAYMENT DETAILS

Post Reply
fluffikitti
Posts: 9
Joined: 2 months ago

NEED TO EDIT PAYMENT DETAILS

Post by fluffikitti » 1 month ago

I logged into my profile to edit PAYMENT DETAIL on file and it cannot be changed.

Other online shopping sites allows this. This data should be easily edited.

Please advise. Thank you
0 x

Online
User avatar
Moderator_Preston
Posts: 426
Joined: 9 months ago

Re: NEED TO EDIT PAYMENT DETAILS

Post by Moderator_Preston » 1 month ago

fluffikitti wrote:
Sat Apr 04, 2020 5:32 pm
I logged into my profile to edit PAYMENT DETAIL on file and it cannot be changed.

Other online shopping sites allows this. This data should be easily edited.

Please advise. Thank you
Good morning,

Please email me at preston.weaver@shoplc.com so I can see if I can troubleshoot the issue, and walk you through the process of changing your payment method.
1 x

fluffikitti
Posts: 9
Joined: 2 months ago

Re: NEED TO EDIT PAYMENT DETAILS

Post by fluffikitti » 1 month ago

@Moderator_Preston Preston



I received your email. Please provide a leadership contact at SHOP LC so this matter can be resolved in a timely manner.
[/size][/b]
0 x

Online
User avatar
Moderator_Preston
Posts: 426
Joined: 9 months ago

Re: NEED TO EDIT PAYMENT DETAILS

Post by Moderator_Preston » 1 month ago

fluffikitti wrote:
Mon Apr 06, 2020 5:22 pm
@Moderator_Preston Preston



I received your email. Please provide a leadership contact at SHOP LC so this matter can be resolved in a timely manner.
[/size][/b]
Good afternoon,

Thank you so much for your message. Please let me know a good time, and I can arrange a callback to a supervisor to you if you would like?
0 x

fluffikitti
Posts: 9
Joined: 2 months ago

Re: NEED TO EDIT PAYMENT DETAILS

Post by fluffikitti » 1 month ago

It's 4:00 pm Eastern here. Anytime until 8:00PM Eastern

thanks
0 x

Online
User avatar
Moderator_Preston
Posts: 426
Joined: 9 months ago

Re: NEED TO EDIT PAYMENT DETAILS

Post by Moderator_Preston » 1 month ago

fluffikitti wrote:
Mon Apr 06, 2020 8:01 pm
It's 4:00 pm Eastern here. Anytime until 8:00PM Eastern

thanks
Thank you so much, I have submitted a request for a supervisor callback before 8PM EST. I hope you have a beautiful day!
1 x

fluffikitti
Posts: 9
Joined: 2 months ago

Re: NEED TO EDIT PAYMENT DETAILS

Post by fluffikitti » 1 month ago

Thank You @Moderator_Preston :)
0 x

Post Reply