Site not working!

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Gem Lover
Posts: 1681
Joined: 1 year ago

Site not working!

Post by Gem Lover » 6 months ago

@Moderator_Preston I can not access my orders and my budget pay orders, the site is not working.
3 x

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Moderator_Preston
Posts: 822
Joined: 1 year ago
Answers: 1

Re: Site not working!

Post by Moderator_Preston » 6 months ago

Gem Lover wrote:
6 months ago
@Moderator_Preston I can not access my orders and my budget pay orders, the site is not working.
Good afternoon,

I am very sorry to hear this. Can you email me at preston.weaver@shoplc.com with the computer you are using, and the web browser you are using?
1 x

Boston Irish
Posts: 399
Joined: 1 year ago

Re: Site not working!

Post by Boston Irish » 6 months ago

Rings on auction not showing sizes. I had things in my cart they pulled them and increased the prices wow!😤
5 x

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Moderator_Preston
Posts: 822
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Answers: 1

Re: Site not working!

Post by Moderator_Preston » 6 months ago

Boston Irish wrote:
6 months ago
Rings on auction not showing sizes. I had things in my cart they pulled them and increased the prices wow!😤
Good afternoon,

I deeply apologize for any technical issues. On my end, the rings I am looking at the auctions are still showing the sizes. Would you mind emailing me at preston.weaver@shoplc.com with more information?
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Harlequin
Posts: 1368
Joined: 9 months ago

Re: Site not working!

Post by Harlequin » 6 months ago

I saw the same thing today no size on rings. Did not buy any thing. Don’t know what size you don’t buy🙁
3 x

Tothemoon
Posts: 136
Joined: 1 year ago

Re: Site not working!

Post by Tothemoon » 6 months ago

Preston, one of the item numbers on the auction site that doesn’t state the ring size is #3502437, Bali abalone ring and pendant set. I’ve seen at least one other ring lately in the auction site that didn’t indicate the ring size. If I run across it again I’ll give him the item number.
5 x

Redj
Posts: 2
Joined: 5 months ago

Re: Site not working!

Post by Redj » 5 months ago

Your website page wont let me order. Click on pic take me to a different page ugh
5 x

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Moderator_Miranda
Posts: 46
Joined: 1 year ago

Re: Site not working!

Post by Moderator_Miranda » 5 months ago

Good morning,

I am so sorry to hear about what is going on. At this time I have sent this over to the team so we can look further into this issue. One question we do have is was it just on certain item that continued to give you this issue or was it every item that you looked at ?

Once I hear back from you I will also pass along any feedback I can receive so we can get this issue fixed right away.

Thanks,

Miranda A
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anniebelle
Posts: 1478
Joined: 9 months ago

Re: Site not working!

Post by anniebelle » 5 months ago

Moderator_Miranda wrote:
5 months ago
Good morning,

I am so sorry to hear about what is going on. At this time I have sent this over to the team so we can look further into this issue. One question we do have is was it just on certain item that continued to give you this issue or was it every item that you looked at ?

Once I hear back from you I will also pass along any feedback I can receive so we can get this issue fixed right away.

Thanks,

Miranda A
Miranda, I too cannot order anything . I placed an order yesterday by phone, told them about it at that time. I think it wasn't working even the day before. It happened as well when I tried to look closely at an item from the Order Details screen. About everything takes you to the first page of the catalog. Looks as though they've been working on the website for quite some time. The screen frequently breaks up while I'm trying to move around
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Harlequin
Posts: 1368
Joined: 9 months ago

Re: Site not working!

Post by Harlequin » 5 months ago

Miranda, I have had the same problem for two days now. You can go to jewelry click on a ring to see what all the sizes are, takes you to clothing. I believe it’s on all of them. Went to face wanted to see the clinical results clicked on it took me to fashions with clothes.Thank you
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