Moderator Please

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Gem Lover
Posts: 1268
Joined: 11 months ago

Moderator Please

Post by Gem Lover » 2 months ago

Why are items missing size information? There have now been numerous items now on the website without the size, I already passed up a $499.99 item because the size was missing and customer service gave me a ridiculous answer and were no help, here is another for example 3512720.
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Moderator_Connor
Posts: 213
Joined: 10 months ago

Re: Moderator Please

Post by Moderator_Connor » 2 months ago

Gem Lover wrote:
2 months ago
Why are items missing size information? There have now been numerous items now on the website without the size, I already passed up a $499.99 item because the size was missing and customer service gave me a ridiculous answer and were no help, here is another for example 3512720.
Good Evening, Gem Lover!

That is actually a good issue to bring up, and the Moderator Team and I have already notified our web teams responsible for managing the listings and information related to the products. We are working with them to note and report each item lacking the needed information on sizes so that we can get them updated as quickly as possible. Please accept my sincerest apologies for any confusion or inconvenience caused by thiS1
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