Lowest Price Guarantee
-
- Posts: 65
- Joined: 4 years ago
Lowest Price Guarantee
I want to know how to get the lowest price guarantee policy? I just bought an item a week ago and it's now on a bigger sale. Your lowest price guarantee says "if a published store price drops, we will pay you the difference." So how do I take advantage of this policy?
- Moderator_Preston
- Posts: 932
- Joined: 4 years ago
Re: Lowest Price Guarantee
Good morning,
Thank you so much for your message. In this case, please email me at preston.weaver@shoplc.com with your order information.
-
- Posts: 65
- Joined: 4 years ago
Re: Lowest Price Guarantee
Hi, Preston Weaver. When I click on your email address link, nothing happens so I went to my email inbox and composed an inquiry on the lowest price guarantee. I didn't hear from you, so I forwarded everything to the customer service email and someone responded, but they did not address my question. Any updates on this?
- Moderator_Preston
- Posts: 932
- Joined: 4 years ago
Re: Lowest Price Guarantee
Good morning,Sea_Hag wrote: ↑3 years agoHi, Preston Weaver. When I click on your email address link, nothing happens so I went to my email inbox and composed an inquiry on the lowest price guarantee. I didn't hear from you, so I forwarded everything to the customer service email and someone responded, but they did not address my question. Any updates on this?
Thank you so much for your message. The other day, my inbox was completely full, so that may have caused me to not receive your message. In this case, please forward your email to me at preston.weaver@shoplc.com so I can liook into this for you. I hope you are having a beautiful day!
-
- Posts: 599
- Joined: 4 years ago
Re: Lowest Price Guarantee
Sea Hag. I’ve found asking customer service to process price adjustment takes forever or not done at all. Asking one of the moderators is your best bet. They are very efficient! Have a great day!