Product description discrepancies

[RS]

I just ordered a chain, item# 6006003

In the product description it says the chain is 11 grams. As soon as I placed my order the info on the order page says 3.60 grams!

Well, odd(?) that the 3.60 amount only showed after I ordered.

SLC...which is correct? The item apparently aired this morning so SOMEONE know.

Please help with this. 3.60 grams is too light, 11 is good.

[Moderator_Rashad]

I just ordered a chain, item# 6006003

In the product description it says the chain is 11 grams. As soon as I placed my order the info on the order page says 3.60 grams!

Well, odd(?) that the 3.60 amount only showed after I ordered.

SLC...which is correct? The item apparently aired this morning so SOMEONE know.

Please help with this. 3.60 grams is too light, 11 is good.

Good Afternoon,

I have passed along their concern the web team to get it corrected. Sorry for any inconvenience

[JewelryQueen]

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@Moderator_Rashad

So it is 3.6 grams?

[Harlequin]

OH MY, it’s not 11?

[Gem Lover]

That is a big discrepancy!

[honey]

when i saw mod rashad's reply to this question,
it irked me soooooo bad that i walked away!!!!
seriously????? find the freakin' info and POST it!!!!!
and thennnnnnnnn go on and keep ripping everyone off!!!!
grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr


the description is still 11grams. atleast tell the forum
readers the truth and then ripppp everyone else off!

[RS]

when i saw mod rashad's reply to this question,
it irked me soooooo bad that i walked away!!!!
seriously????? find the freakin' info and POST it!!!!!
and thennnnnnnnn go on and keep ripping everyone off!!!!
grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr

Me too!

That was about as much of a non-answer answer as I’ve ever seen.
I cancelled the order.

[RS]

.
@Moderator_Rashad

So it is 3.6 grams?

Silence is the answer methinks.

[RS]

That is a big discrepancy!

Just a weeeeee bit ‘eh?

[Moderator_Rashad]

.
@Moderator_Rashad

So it is 3.6 grams?

Silence is the answer methinks.

Hello,
Looks like 3.6 is the correct weight of the item and my web team is working to correct the inconsistency.