Another case of wrong description!

[RS]

But this time I already ordered it and should receive it any day now.

A buffalo horn necklace...descriptions SAYS 18 inches. Dionne is right now presenting it and guess what?

It’s 42 inches....FORTY TWO!!!!!!

I didn’t want a long one...I specifically ordered that one because it SAID 18 inches!

I will now have to return it if I want my money back and I should not have to! I wanted what the description says!

I took a screenshot of the incorrect info.

How HARD is it to get the info correct?!!!!!!

[RS]

And now they’ve changed the item page.

[anniebelle]

Which one was it? Maybe it can be adjusted?

[RS]

Which one was it? Maybe it can be adjusted?

3637027

Maybe it can. But you know...I CAN make jewelry. If I wanted to make it I would have purchased the parts.

First the chain the other day and now this one. Difference is this one is on the way.

[anniebelle]

Which one was it? Maybe it can be adjusted?

3637027

Maybe it can. But you know...I CAN make jewelry. If I wanted to make it I would have purchased the parts.

First the chain the other day and now this one. Difference is this one is on the way.

Yep! It says 18 inches. I know your ability to make it is besides the point, the principal is get the measurements accurate!

[RS]

Which one was it? Maybe it can be adjusted?

3637027

Maybe it can. But you know...I CAN make jewelry. If I wanted to make it I would have purchased the parts.

First the chain the other day and now this one. Difference is this one is on the way.

Yep! It says 18 inches. I know your ability to make it is besides the point, the principal is get the measurements accurate!

I know, right? I noticed they even changed the picture. When I ordered it there was no picture of a model wearing it. There was a picture of the necklace at full length with a measurement of 18” next to it.

[Moderator_Preston]

Good morning,

Thank you so much for sharing this with us. I have reported this to our web team and jewelry team.

[RS]

Well...what a joke.

I received this apparent “high-end designer” buffalo horn necklace and like @anniebelle received another necklace this one is in horrible cardboard and cellophane packaging. I did receive a box to gift it in...that was thoughtful.

BUT.....the necklace is broken in a few places!

Another necklace in the package is also broken, rose quartz and crystal. Broken.

This is getting really tiresome to keep having to return things @Moderator_Preston

[Moderator_Preston]

Well...what a joke.

I received this apparent “high-end designer” buffalo horn necklace and like @anniebelle received another necklace this one is in horrible cardboard and cellophane packaging. I did receive a box to gift it in...that was thoughtful.

BUT.....the necklace is broken in a few places!

Another necklace in the package is also broken, rose quartz and crystal. Broken.

This is getting really tiresome to keep having to return things @Moderator_Preston

Good morning,

Thank you so much for sharing this with us. I deeply apologize that this happened. I have reported this to our QC team and jewelry team so they can keep this in mind when inspecting and shipping out products in the future. If you need any help at all setting up a return, please reach out to me at preston.weaver@shoplc.com.